I have visited this hotel before, and little has changed. Service was good, but not stellar. The breakfast bar was not proactive replacing omelets as the chafing dish emptied, but more arrived within ten or fifteen minutes. Some staff wore, while others eschewed masks. In the room, there is a padded bench at the foot of the bed whose padding was visibly relaxed. The heavy bed cover was good to combat a thermostat set to 76 degrees when first going to sleep, but proved too heavy after the bed warmed. I am an Arizona boy, so your results may differ. I set the AC to 82 degrees - the setting I use at home, and the next night's sleep under just the sheet was solid. Television is kind of bland, but not overly so. There seemed to be pay options, but I did not partake. Wireless served the room adequately. There was a small coffee maker with those coffee-filled paper filter pillows about the size of a silver dollar; two caffeinated, and two regular with cellophane packets containing creamer, sugar, a stir stick, fake sugar, and a napkin. Several paper coffee cups with separate cardboard sleeves for serving were in the coffee basket, which also held travel lids. The big elegant shower took a while to heat; not unexpected. Plenty of towels were there, along with a rubber shower mat and bath mat. The countertop held shampoo, conditioner, mouthwash, lotion, a shower cap, and a sachet with cotton swabs (I think). Bar soap was boxed beside the sink, with no backup bar. The towels are not within easy reach from the shower, so remember to position a bath towel in advance or at least put down the terrycloth bath mat before you step in. The room was neat, clean, and tidy. The second day, I posted the Do Not Disturb sign in the morning. Taking it down as I left meant the room was not cleaned, or supplies refreshed. I did not check to see if I had to ask for the room to be serviced. There is a closet with hangers, ironing board, iron, and a luggage frame. The window had blackout curtains, but if you don't wake with the sun, make sure you get a tight closure. Regardless, some light did seep in under the blackout curtain. I didn't try out any other amenities. The room served its purpose. To improve, let's begin considering that some of us are night owls, who are discomfited when compelled to wake before the crack of noon in order to take advantage of a breakfast we are compelled to subsidize. Figure out the calculus of providing a 24-hour continental breakfast, and you're going to grow quite the loyal following.
Very Good
102 Reviews