Hotel Terme Sveti Martin

To be honest, I'm very disappointed. Especially over hotel accommodation. My partner and I rented a suite Ruža (880 euros for 3 nights) and expected it to be clean and tidy. The apar**ent was dirty, the coffee machine was covered with limescale, the minibar shelves were broken, the bucket in the sauna was broken. We pointed out some things and they were not consistently cleaned. Some employees are friendly and ok, some are totally unmotivated. It was hot in rhe apo, and aircondition was not working - due to centrak heating system... Very bad experience. Never again.

This was my second time here and it confirmed my initial impression. In general I liked it here, that is why I went for the second time :) Descriptions of facilities on the website is excellent but reality is not as fancy as they are marketing it to be. Stuff are trying and some are genuinely nice and friendly, but some are better to avoid if you want to have a pleasant stay. In my opinion they are just overworked but it could be something else. Apar**ents are not looking nice and clean inside as they are looking nice from outside. Hotel rooms are nice (although I don’t see the point of the glass wall between the room and bathtub). For me there are two big aspects where they can improve. FOOD - first of all I love that they have nicely marked all allergens for everyone to see. And it is done with taste. However if you are vegetarian or vegan there is such a small option of what you can eat. For the standard of the hotel they are, they should definitely offer bigger option of vegan food, especially nowadays when there are many people opting for a healthy lifestyle. Of course, they offer salats and fruits - all cold from the fridge?! But cooked options are VERY limited. One day for dinner we were able to eat french fries or mash potatoes from whole menu. And some guest used the spoon from the meatballs to serve himself meshed potatoes, so that was out as an option. So my suggestion is to SEPARATE vegetarian/vegan menu from non-veg as a must and to broaden variety of dishes for vegan/vegetarian guests. One more thing - Yoga. 3 mornings in the week they offer ‘yoga and mindfulness’ that is lead by fitness trainer. Stretching and yoga are two different things! So called yoga teacher doesn’t know what yoga is or how to teach it, or how to correct people who have problems, and in this way he is representing yoga in wrong light. Some people come to terme because they have problems, and they come to yoga and they can get hurt by non-experienced teacher. He is good fitness trainer and very charismatic, and for his and guests benefit, he should stick to what he knows well. Again stretching and exercise is not yoga. So my suggestion is either employ a qualified yoga teacher or change the name from ‘yoga and mindfulness’ to ‘morning stretching’ or something similar. One nice thing they implemented this year is, if you opt for not changing your bedsheet or towels for a day, you get a free warm drink in a bar (smiley) Eco-conscious improvement.

What to say, accommodation was good but there are so many things you have to work on: - there Is no single power supply for charging phone in the room at least visible - water from the shower is so bad - electricity in the room is horrible, during our enjoying time in the room, tv goes off, there is no light and such things - tv is also bad, remotes broken, bad batteries etc - food in restaurant is not so bad but.you have to improve your staff, it was terrifying when I was asking one of young ladies to bring a salt she told me I can find a salt somewhere on the guest tables - lucky for me that I'm not 80 years old - finally wellness service, we came to ask for towels on our way to room before pool, lady said OK and when we come back in about 20 mmin there was no single towel, interesting - also I have to mention that our kid have some redness on the skin second day using pool, but happily that disappeared after few hours (lucky for us) probably water in the pool is bad. Bye.Mario.

We love te local food dishes at dinner. Pool with thermal water is superb. So is sauna. Teh stuff was werry friendly and nice. Only thing we dident like is werry small fitnes. We will come again for shore.

Internet is way too slow, you have to wait in line for dinner, everything else is ok.

We stayed seven times at this hotel (and once at the Regina apar**ents) starting in 2015. It is quite unusual for us, since we travel with our three children quite a lot every year and like to see new places. Actually, it is the whole picture that attracts us every year to Sveti Martin: The relaxing thermal baths and the hotel wellness, the excellent breakfast and the nice dinner buffet, the beautiful rooms (our children like the glass wall in the room), the idilic surroundings, the good restaurants for lunch not far from the hotel, and last but not least, the kind and helpful personal at booking, reception, wellness, etc. In a nutshell: It is our relax warm oasis during colder seasons.

This was our third visit, because first two went great. This time we arranged our trip to go with 6 of our friends with 2 little children. Unfortunately this Hotel is not what it used to be, we were really dissapointed. I don't know if all rooms were this bad, but our wasn't very well kept. The carpet on the floor was worn out and full of stains, bathtub had a cigarete mark, the sink had broken drainage, and the trashcan in the toilet was not empty when we arrived. All in all the room was clean, but looks dated and worn out. Since we were staying for only two nights, we didn't get bother much with this issues, and some greater problems appeared. We came here because we were here before and we know that the food is amazing, well to be honest, it was amazing... Our dinner was average.. Not much to choose from, there was no fish, and it was Friday. You had to come a few times to the buffet to complete the meal, because something was always missing. Waiters were nowhere to be found, we waited for 20-30 minutes just to order a drink or to get a napkin. We hoped that breakfast would be at least as good as the last time.. Boy was I wrong! 3 different types of salami, one type of cheese (other cheese board was empty), no condiments.. Pancakes are like a unicorn, nowhere to be found... Fruit was fresh and good, and that was a plus. The pools.. I know that you have to walk for at least 5 minutes to the pools, but acces it not wheelchair or child friendly. Pools were clean, water was warm in indoor pools, but the outside pools Martilandia were really cold. Music on the pool area was way to loud, we couldn't hear each other. The biggest problem was the smell of urine comming from the toilets, and really worn out dressing rooms and broken cabinets for private things. Food in the restraurant at the pool was ok, nothing special. The caffe at the indoor pool was not working. Spa zone is great, massages are amazing and the workers there are really nice. So that's a big plus. All in all this was a great hotel which we loved to visit. We are really sorry and dissapointed with the service there and we probably won't be visiting soon.

We stayed in Terme Sveti Martin for a business conference, and enjoyed every minute of it. :) Staff is polite and friendly, the food is excellent and the resort (room) was very clean. Superb service overall. We look forward to returning for both, business and pleasure.

It was a very pleasant stay, room was nice and clean, pretty big. Staff was very helpfull and friendly, always at disposal. Overall the object lies far from main roads which is perfect for those looking for a relaxed stay.I paid for the Physical Therapy package snd it was more than satisfying. Hope I will be able to repeat it.