Hotel Arc-en-Ciel Gstaad

Hotel Arc-en-Ciel Gstaad Reviews

Hotel Arc-en-Ciel Gstaad

Egglistrasse 24, Gstaad, SwitzerlandView Hotel Details
Hotel Arc-en-Ciel Gstaad
Hotel Arc-en-Ciel GstaadHotel Arc-en-Ciel GstaadHotel Arc-en-Ciel Gstaad
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Hotel Arc-en-Ciel Gstaad Guest Reviews

4.5/5
Great
64 Reviews
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(64)
Positive reviews(64)
Reviews with photos/video(4)
Diana
Standard Double or Twin Room
Checked in 2021年11月
Family
35 Reviews
5.0/5
Outstanding
Posted on 2022年1月17日
Very convenient location location is very good!
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Guest User
Checked in 2024年3月
Family
0 Reviews
5.0/5
Outstanding
Posted on 2024年3月1日
This is one of 3 Hotel selected by our Friend. Honestly. This was the most cost effective, our stay in Gstaad was for several days only It is true to name it’s sake, it truly is “A place in heaven” We were picked up ( free of charge) at the train station ( public transportation is so convenient, reasonably price, easy to maneuver, and you can’t beat the VIEWS )by Tim Matti( one of the owners) Short ride to Hotel. The Hotel is impeccable, very friendly accommodating staff, there’s a restaurant on premises( they provide room service). Menu is varied, typical of European fanfare, we loved the variety of crepes, Pizza delicious ( blia, all local fresh ingredients) Our room had two closets, a very small keyed safe. Queen size Comfy bed, shower( no tub),blow dryer. There’s a pool, a spa( reservations are required) They provide Bikes, there’s a play ground for children It is very convenient to everything Gstaad has to offer
6/8
Response from Property: Thank you so much for choosing the Arc-en-ciel and for taking the time to leave us such a detailed and kind review. We are insanely pleased to hear that you felt so comfortable with us and that you enjoyed your stay in Gstaad. As a family-run business in the third generation, it is very important to me that the philosophy of my grandparents is passed on to our guests, and it is very nice to hear that this was the case for you. We are very happy to pass on the compliments to our team, which is a great motivation for everyone! We wish you and your family all the best and hope to see you again soon! Sunny greetings, Amina Matti & Family
otisa007
Checked in 2024年5月
Couples
5.0/5
Outstanding
Posted on 2024年5月9日
What an excellent 2 night stay. Wish it were longer though. The grounds, staff and food were all excellent. Everyone from top to bottom was helpful and friendly. We were fetched at the train station and brought back to this beautiful facility. It’s just a short walk from the promenade in Gstaad but far enough away that you feel you’re in a small village of your own. Highly recommend.
Response from Property: Hello from Gstaad, Thank you very much for your compliments! We are very pleased that you enjoyed your stay with us and that you liked the restaurant. We are happy to pass on your compliments to our team. Kind regards, Amina Matti
Rajiv G
Checked in 2024年4月
Other
5.0/5
Outstanding
Posted on 2024年4月21日
They amaze you in every way. All of them smile with warm heart and you don't feel like going back. Location is perfect with serene river flowing at a walking distance. Rooms are spacious and neat, clean & well maintained with all the necessary amenities. The Food at "Pizzeria" is delicious. It is 30 mins from Glacier 3000 and bus stop is 5 mins away. They provide free transfer both ways. What more we can ask for? Definitely will be going back again! Other Swiss hotels should learn from you.
Response from Property: Dear Rajv, Thank you very much for your lovely review! We are very pleased that you felt so comfortable with us. It's great that you enjoyed our hotel and region so much and we look forward to welcoming you again. Warm regards, Family Matti
MitchyR
Checked in 2024年4月
Friends
5.0/5
Outstanding
Posted on 2024年4月3日
Amazing hotel and staff, truly 5 star all the way. We have stayed at some renowned 5 star hotels around the world and must say, this is one of the best. We had the 1 bedroom apartment. Amazing decor, furniture and beds. Cleanliness 5 star. What made our experience 5 star is because of the staff. From transportation from and to the train station, during breakfast, and specially the front desk. Looking forward to visiting again.
Response from Property: Thank you very much for your great feedback! Such lovely words! We are happy to pass on your compliments to our team - this is a great motivation for us! We would be delighted to welcome you back another time. Hope to see you soon and best regards, Amina Matti and the Arci-Team
Freedom45495239903
Checked in 2024年3月
Other
5.0/5
Outstanding
Posted on 2024年3月1日
Great welcome in a warm welcoming hotel an easy walk from the town centre. Lots of parking , extremely well appointed and very comfortable . A perfect place to stop as we toured the Alps. Bathroom and bedroom are both of high standard as is the whole place and the whole experience too.
Response from Property: Thank you very much for your review. We are delighted that you felt so comfortable with us! We hope to welcome you again soon! kind regards Family Matti
V7051LWchristinem
Checked in 2024年2月
Family
5.0/5
Outstanding
Posted on 2024年2月19日
This hotel and restaurant are both in the top hotels we have visited. Service was sincere, swift, professional and friendly. The restaurant was bustling at every turn with wood fired pizzas, handmade pasta and good vibes. Might be my favorite restaurant on the entire trip to Switzerland.
Response from Property: Thank you very much for your enthusiastic review! We are delighted to hear that your stay at our hotel and restaurant was one of the best you have visited. It is a pleasure to hear that our service was perceived as prompt, professional and friendly. It was a pleasure to have you as our guests and we hope to welcome you again in the future! Kind regards from Gstaad, Amina Matti and family
Guest User
Checked in 2023年7月
Other
0 Reviews
5.0/5
Outstanding
Posted on 2023年7月9日
Such a warm hotel.The moment you enter you are made to feel so welcome.a perfect time with families too with a beautiful play area. Warm staff and management. A beautiful room and restaurant.. The best way to start our 10 th anniversary
Response from Property: Thank you so much for staying with uns and for writing such a kind review. We are thrilled that you enjoyed your anniversary at Arc-en-ciel and we hope to welcome you very soon again! Thank you so much for taking the time to share your experience at our hotel. We are absolutely thrilled to hear that you enjoyed your stay with us, and we sincerely appreciate your kind words. We are also pleased to hear that you found your room beautiful and that you enjoyed dining in our restaurant. We will happily pass on your compliments to our team. Lastly, we are honored that you chose our hotel to celebrate your 10th anniversary. Celebrating such a special occasion with us means a lot, and we are delighted that we could contribute to the start of your milestone celebration. Thank you once again for your kind words and for choosing to stay with us. We would be thrilled to welcome you back for future anniversaries or any other occasions :-) Best regardsa from Gstaad, Amina Matti & Family
Roberto
Checked in 2024年3月
Couples
5.0/5
Outstanding
Posted on 2024年3月10日
The hotel is very charmant. Clean, elegant and next to the cable car.
Guest User
Checked in 2023年9月
Other
0 Reviews
5.0/5
Outstanding
Posted on 2023年9月17日
We stayed here for 1 night on our trek across Switzerland (hiking the Via Alpina 1) and we loved every moment of it. It is a great location (just a little walk from the core shopping/eating areas) and had a beautiful room. We would highly recommend Hotel Arc-en-ciel in Gstaad.
Guest User
Checked in 2023年8月
Other
0 Reviews
5.0/5
Outstanding
Posted on 2023年8月16日
Stayed 3 nights in Arc-en-Ciel with my family. Excellent experience! Decent room with luxury decoration, friendly staff, thoughtful service, good food (& best pizza in Gstaad) and convenient & quiet location. Satisfactory in every aspect.
Response from Property: Thank you very much for your compliments! We are very pleased that you enjoyed your stay with us and that you liked the ambiance of the room as well as the restaurant. We are happy to pass on your compliments to our team, specially to our pizzaioli. We would be very happy to welcome you again soon at the Arc-en-ciel and wish you and your family a wonderful time until then. Warm regards, Amina Matti
Birendra
Checked in 2023年8月
Family
5.0/5
Outstanding
Posted on 2023年8月9日
The staffs were very nice and friendly. They upgraded our room for free. The view from hotel room was stunning. Restaurant has fresh and delicious food.
David
Checked in 2023年7月
Family
5.0/5
Outstanding
Posted on 2023年7月25日
The staff was very accommodating and friendly. Lots of fun activities for children. Restaurant was convenient and the food was good.
Guest User
Checked in 2023年1月
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on 2023年1月12日
Stayed here 8 nights on my own. Superb access to hiking trails. Truly gives you the feeling of Swiss alpine lodge experience. Airy spacious rooms with very good bedding and completely modern plumbing. I had a gorgeous deck with a view of the mountains. The most cheerful and accommodating staff. After years of American hotel staff serliness, it was a pleasure to be taken care of here. I prefer staying here to stay in the town as it's just a 7 minute walk to town and you have lovely sweet trailsand a babbling river right next to the property. Very lovely outdoor garden dining seating as well as a formal dining room. Breakfast was very good with hot eggs, bacon, lox, many fresh fruit, yogurt and great assortment of breads. Wonderful coffee machine will make all kinds of specialty coffee drinks for you. I have a medical diet need in the staff was very accommodating. Much appreciated. Lovely little spa with steam room, and big bathtub for private reservation and no additional charge. Pool was open and water was super. Housekeeping staff very cheerful and accommodating. The only thing is that sound carries very easily from to floor twofloor and room to room so.... I use a sleep app on my phone when I travel to produce white noise etc and that helps me sleep. Tamara staff super helpful w laundry and transpo needs
Response from Property: Thank you very much for visiting us! We greatly appreciate that you have taken the time to give us detailed feedback. Because it is precisely these valuable comments that help us to constantly improve. We are very pleased that you enjoyed your stay with us and that you liked the restaurant and our private spa. We will happily pass on your compliments to our team - this is a great motivation for all of us! In our residence next to the hotel we also have very quiet rooms with a view of the mountains - we would be happy to show you around for a next time :-) We are looking forward to welcoming you soon again. Warm regards, Amina Matti & family
Verified traveler
Checked in 2023年6月
Other
5.0/5
Outstanding
Posted on 2023年6月16日
Great stay! Everything was well organized, staff was helpful and accommodating, facilities and room were a delight. Very clean and comfortable room - loved the pillows, and first time we’ve ever seen them fluffed up to resemble mountain tops. Innovative! The hotel pick up at the train station was invaluable, as the hotel itself is a ways off from downtown - but the location added to having a quiet and peaceful stay.