Hotel Indigo the Hague - Palace Noordeinde Reviews

Located in the city center, the location is excellent and travel is relatively convenient. Overall, I am very satisfied, especially the attitude of the front desk staff is very good. I will stay here again next time.

To be honest, the photo filters are too heavy. I found that it didn't feel like a four-star hotel at all when I checked in. It was more like a fully furnished apar**ent. The toilet made a wooden platform sound when I walked in, and there was no bathtub. The location and the exterior of the building were good! The interior was renovated. You need to go up the stairs to bring your luggage into the hotel. It was very inconvenient without anyone to help! The elevator was also very slow!

It's just too small. My friend's room is bigger than ours at the same price. I hope the same room rate will be offered in the future.

The room was bigger than it looks in the photos and nicely decorated. The location of the hotel is very good, you can find all the shops you need around. And the hotel itself has a small parking lot, no need to pay.

Beste hotel tot nu toe geweldig hotel

Check-in and check-out experience was efficient and friendly. I had a corner room (113) overlooking the Palace - it was beautiful and quiet at the end of my work days. It was easy to reserve Uber in the morning for a quick ride to the CBD. Mini bar was free - good selection of beverage. Breakfast service was better at 7 AM when it was less crowded. Nice barista-made coffee and wine list.

Fabulous hotel in the very centre of town. The staff were fantastic and really helpful - they recommended a lovely Italian restaurant for one evening. The room was spacious with great finishes. The breakfast was excellent - a wide selection on the buffet and a good menu to order from. Really enjoyed our stay.

I had the best time at this hotel. The staff was superb, I felt like they really tried to get to know me - remembering things about me. Room comfortable and quiet, and spacious. Robes and towels super soft. Breakfast was delicious with a nice variety. The AC was so quiet, you could barely hear it. Excellent location - near various public transport and an easy 18-minute walk from Centraal. I'd seriously consider coming back to Den Haag just to stay here again!

We stayed for 4 nights and really enjoyed our time at Indigo The Hague. We were there for sightseeing and the location is great. It's easy to walk most places, plus the tram stop is right on the corner. The room is spacious, clean, and nicely decorated. Breakfast had a nice selection. Staff was very friendly. We were checking out early (before breakfast was served) on our last day and although they didn't have to help, they went above and beyond to coordinate with the kitchen to deliver a special packed breakfast we could take with us before our long flight back to Canada. We really appreciated that. THANK YOU! The only feedback we have for IHG is: If you're going to place 'complimentary minibar: enjoy it on us' stickers on all of your minibars, you should actually stock them. Otherwise, remove the stickers!!!

This Hotel is simply fantastic. Contrary to the “normal” Dutch service this hotel is truly a blessing: Smiling, helping and joyfully employees, nice rooms, excellent location and quality. Certainly there is a nice touch to the building having been a bank earlier - with a visit to the Vault and a drink in the Gold Bar being compulsory. If you find a good deal here - or if it else fits your budget: STOP looking - and go with this hotel in The Hague! 😃

Very comfortable room. Good atmosphere around the hotel. Had solo dinner on arrival night. Decent food & price . Welcoming staff.

A beautiful hotel in an ideal location. My room was compact, but clean and functional. I had a very pleasant first nights sleep, but I experienced issues at breakfast that unfortunately tainted my experience with the staff. One of the girls working at breakfast was especially unpleasant towards me. I was traveling for business and breakfast should be billed back to my employer, which is stated on the booking confirmation. I went to get some breakfast before going to the office and the girl said my breakfast was not included. I explained to her that there is a note on my booking that breakfast is to billed back to my employer. Instead of letting me sit down, she told me that I was wrong and that I needed proof to be allowed have breakfast. I was stunned by this response - all of my details, as well as my employer’s details were on file, there was absolutely no need for such a fuss. She then said she’d have to check with reception and reluctantly let me sit down. Halfway through my breakfast, she came back up to me and said that reception doesn’t have any proof of me being “allowed” to have breakfast and that I need to prove that I can have breakfast, otherwise I have to pay now. I told her I would go to reception after I finished my breakfast. Once at reception, I showed them the itinerary issued to me by my employer, including the hotel booking confirmation which clearly stated that breakfast is to be billed back to the company. Again, the two ladies at reception insisted it wasn’t on the booking. After a few minutes, it was all of a sudden not a problem anymore. Keep in mind, I was on a schedule, I had to leave the hotel by 8:30 to be in the office on time. Due to the ordeal I was late to work. The whole ordeal was made unnecessarily complicated, and unfortunately, a first impression can only be made once.

An hotel in the city centre, very well located. Personnel very kind and efficient. A very quaint decor and a really good restaurant. I enjoyed my stay. The only situation that I faced that wasn’t ok related with the room temperature. The heating wasn’t working properly. But the hotel personnel helped in sorting that out.

The main problem was a cold bedroom. This is an old building and has no double glazing. There was a very strong December draught through the windows. We asked for a heater and were brought a broken one (which must have been clear when they plugged it in as the light didn't come on.) We were brought a working heater the next day but it wasn't an easy process. The room was surprisingly small for a premium room. Rooms do differ considerably in size, so check before you stay. We only had one chair, but were brought a second one promptly when we asked. Location excellent. Breakfast very good (lovely bread). Free minibar (water, juices and beer). Tissues, squeezey bottles of shampoo/soap, with a bar of soap left on our third day. No shower cap or vanity set. Basic coffee machine and tea making equipment (might be worth bringing your own coffee bags/instant coffee if particular). Good towels and flannels.