Kashoen

I am a US traveler on business. I have visited Kashoen before and based on my experiences it is the only hotel I will ever stay at in Hanamaki. The hotel staff are the kindest, most caring, and passionate people I have met at a hotel. The amenities are fantastic, the hotel food is phenomenal, and my stay is always relaxing. The rooms are very clean and comfortable. There is a nice nature trail nearby with a river that is beautiful as well. If you are in Hanamaki or are looking for somewhere to enjoy a peaceful weekend at, I suggest Kashoen.

Possibly the best experience I have ever had staying at a hotel. The ambiance when you walk in is peaceful and almost spiritual. The room I had was apartment sized with its own onsen and dining room for which we had a 9 course dinner served to us as well as breakfast the following morning. We had our own assistant who looked after us every step of our stay. The hotel had amazing central garden with snow covered forest surrounding which made it even more cosy. I decided to use the in house onsen to try the larger hot pools which was equally relaxing as our in room smaller one. The food, service and experience was out of this world and highly recommended.

Visited in March 2023 for a family event, and didn't book this hotel myself so wasn't sure to expect. But.. wow! One of my favourite visits to a ryokan in Japan. First and foremost, the staff were all kind and extremely friendly. Particularly the lady who served us our wonderful kaiseki meal in a stunning huge private dining area. We ate in the same room the following morning for breakfast, which was equally delicious, and once more the staff were lovely. Enjoyed the coffee service sitting in the lobby before we left, so relaxing. We stayed in a comfortable and large Japanese style room with futons, the bedroom was very good. Most of all I think the location and ambience of this hotel makes it one of my favourites. There's a wonderful courtyard-esque area near the lobby with a stunning view, and it appeared to have large lanterns that are likely lit during the evening time (I didn't see this myself). Overall, this place makes for a great experience in Iwate and the staff and food are A***.