Anonymous User
July 28, 2023
This hotel is absolutely terrible! If the chartered tour guide hadn't tried to increase the price to let us know about this hotel, and the pictures were beautiful, we would never have gone, nor would we have visited Qixing Lake. Later, we booked it from Ctrip, which was half cheaper than the tour guide. This hotel looks nice in the photos, but in reality it is terrible, dirty and has poor service.
The lobby is very grand when you enter, but there is only one person at the front desk, and he is still on the phone saying that he is too busy and has no time to work. After finally queuing up to get a room card, there was only one. We asked the front desk to apply for an extra room card, but the front desk said no (the first time this happened in a five-star hotel). When I entered the room, the carpet was covered with hair, melon seeds and other things that had been thrown there at some point. It had probably not been cleaned for hundreds of years.
I bought the scenic spot package at a discounted price of 158 yuan, but as a result, many attractions were not operated, the Ferris wheel in front of the hotel did not move, the snack street was closed down, the venues were not open, and no one operated the sand washing... I had to take a waterway vehicle at my own expense. 80 per person, 49 yuan to drive a battery car for half an hour at one's own expense, but the battery ran out of power halfway through. It’s the peak tourist season in Inner Mongolia, but it’s not popular at all! This is really different from Xiangshawan, there is no 4A level at all. It may also be the reason why the scenic spot is relatively poor.
For dinner in the evening, a sea**** and egg drop soup in the hotel restaurant was 48 yuan. I was speechless. We ordered a total of 3 cold dishes and 2 hot dishes, and we went in before 7 o'clock. After waiting for nearly 2 hours, the beef stew was not served, and the hotel quickly canceled the order (probably it was not cooked at all). There is no other restaurant nearby, let alone takeout, so I strongly recommend that you don’t stay here and spend your money to suffer!
After dinner, I waited until 9 o'clock to return to the room. The bath water had been left for a long time and was not hot. I asked the hotel and said that it uses solar energy and it takes a long time. As a result, we moved from 21:05 to 21:45, and it was still cold! A whole 40 minutes! So we called the front desk again, and they replied that maybe the hot and cold water connections were wrong. As a result, we failed to switch from hot water to cold water despite all our efforts. Later, we called the staff and found that the faucet in the shower room could not be turned in the direction of cold water. . The employee suggested using the bathtub, but as soon as the bathtub faucet was turned on, it fell to the floor...
I wanted to add a quilt at night, but the front desk said there was none. The carpet was completely dirty. There is only a small selection for breakfast, and you have to queue up for a poached egg.
I originally thought that the yurts on the grassland were bad enough, but I didn't expect that this one was even more outrageous. It was also claimed to be a five-star hotel, which was completely off the mark. Absolutely bad review. I really recommend everyone not to go there! If you really want to see the miracle of desert reforestation, just buy a big ticket and go in for a drive.
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