Hangzhou Yuecheng Audio & Video International Hotel (Boao Xinhan Road Subway Station)

The front desk service was excellent, and the lobby was clean and tidy. It's conveniently located near a subway station.

The room is clean, spacious, and upscale. It's a really good hotel.

The room was clean and they even provided late-night snacks and fruit. I'd stay here again next time.

The projector was of very poor quality; the projected image was already quite blurry, and I hadn't intended to use it, so I didn't pay much attention to it when I first checked in. However, when I tried to turn it off with the remote when I was about to go to bed, I couldn't. I had to call the front desk, and security guards came and unplugged the projector to turn it off. The experience was extremely poor. There was no proactive service whatsoever, no offer of compensation, and they didn't even think to change my sheets. I had to call the front desk myself to get new sheets, and only when they changed the sheets did I discover the duvet cover looked like this 😓. I was originally going to give it one star, but I'm adding one star for the security guards who came to unplug the projector in the middle of the night.

Overall, it's pretty good. It's a 10-minute walk from Metro Line 7. There are many restaurants downstairs. The rooms are spacious. The only drawbacks are that the hotel carpet is old and feels dirty, and the toilet smells bad. Everything else is fine.

This stay is really satisfactory! The hotel has an excellent location, convenient transportation, and is surrounded by food and shopping. The front desk service was warm and thoughtful, the check-in was efficient and quick, and the room type was upgraded considerately. The room is spacious and clean, the bedding is comfortable and soft, and the sound insulation is very good. I slept well all night until dawn. The bathroom facilities are modern and clean, the shower has sufficient water pressure, and the toiletries are also complete. Quality is reflected in every detail, and the room is cleaned very carefully every day.

In order to catch up with the hotel booked by cp31, we arrived at about 9pm. The front desk service was very good, and takeaways were delivered to the floor. The facilities are very complete as shown in the picture, and it is also convenient to take a taxi.

It's very good to take my family out for a trip. The service is worthy of praise.