From check-in to check-out, the staff, led by manager Kelly, were incredibly attentive, making my stay enjoyable. Located in the vibrant old quarter close to numerous dining and nightlife options, the hotel provided a pleasant retreat at night despite the bustling surroundings. The room was clean with efficient air conditioning and a secure safe. The high water pressure in the walk-in shower, even on the 5th floor, was a pleasant surprise. Chosen after careful research for its prime location and value, this hotel offered a comfortable stay at a reasonable price, making it a top pick for my next visit to Hanoi's Old Quarter.