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5 star

Hotel Kämp
4.6/584 Reviews

Hotel Kämp

Kluuvi Helsinki|1.22km from Zio Pepe
The good: Pre stay communication with the hotel was done smoothly and the reception replied quickly to my email. In my email I requested an early check-in as well as a table reservation from the Brasserie restaurant. The receptionist said that the staff would do their best in order to accommodate my early check in request and booked the table from the restaurant for me. When I arrived at the hotel this was true and I was given my room at 1 pm, so 2 hours prior to standard check-in time. The receptionist who checked me in was very kind and tried to speak Swedish with me. She also remembered that I had stayed there before and said welcome back to me. She also said that it would be fine if I checked out an hour later so at 1 pm. The room was upgraded one category up from deluxe to premium deluxe. In addition, there was a greeting card from the General manager welcoming me back to Helsinki and a small box of chocolates which was a nice touch. The Spa at the hotel is absolutely fabulous and it’s a nice place to relax after a busy day. Always worth the visit. The receptionist who checked me out was very kind and remembered to welcome me back again. The bad: Overall, I had a very good stay here. There weren’t any major flaws during my stay, but there were some mistakes done by the restaurant Brasserie kitchen in my food order. However, the restaurant waiters were very kind and apologetic. They even offered me a complimentary salad while I waited for my dinner order to get corrected.

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Explore Guest Reviews of Hotels in Helsinki

Searching for hotels near Zio Pepe? Compare room rates and reviews to find your ideal stay.
Hotel Mestari
4.6/5128 Reviews
Kamppi
The hotel is located very close to the central station with many restaurants and cafes in the surroundings. The facilities are very new and clean. However the rooms are not quite like the pictures, the standard double room we booked is so small that we can only open one luggage at a time and we ended upgrading to another room type. It's not a big difference in terms of money but we feel scammed and the perception isn't great. Another thing when we tried to use the sauna their staff told us we needed to pay for it and book a session in advance (at least two hours in advance I believe), which no one mentioned before not even when we check-in nor printed anywhere in the hotel. Overall the hardware is og high quality and I'm quite happy with it, however, the software in terms of service and communication has plenty of room to grow.
Hotel Helka
4.5/5112 Reviews
Etu-Töölö
We just stayed 4 nights in this brillant hotel in Helsinki. Location is top, near everything. Staff at reception was always very helpful and had a lot of information for us for visiting this exciting city. Room was good and quiet (to the backyard, we could sleep with open windows). Following the concept of the hotel, there is no minibar in the room, but a large communal fridge in the lobby area. Safe available at the reception. The hotel bar is also highly recommended. Courteous service and good (seasonal) drinks, beer, etc. Outside opening hours, drinks are available in a fridge and can be paid for at reception. Absolutely recommendable hotel for Helsinki.
Radisson Blu Royal Hotel, Helsinki
4.4/548 Reviews
Kamppi
The hotel is at the entrance of kampin subway station, across the road is the subway entrance, and there are many trams. It can be reached by train from the airport to the central station, or a ten-minute walk, and the city center is around , Helsinki's new library, concert hall, contemporary art gallery, silent church and other attractions. The rooms are clean, the beds are comfortable, and the facilities are fully renovated, that is, the toiletries and slippers need to go to the front desk. Now all the hotels in environmental protection do not provide them actively. The breakfast room is very large, the bar is open late at night, and the variety is very very rich. The smoked salmon is particularly delicious.
Forenom Serviced Apartments Helsinki Lapinlahdenkatu
3.8/516 Reviews
Kamppi
We stayed two and a half months. There are 3 blocks of self-check-in apartments (A, B and C) in this property which are all connected from the basement. The entrance code will be emailed to you after 4:00 pm. Call customer service if you face a problem and the phone number is on the entrance door. Pros -Good central location: 10 min walk to Kamppi mall, metro, tram and bus stations. -The floor plan of the apartment was good. Enough space allocation to kitchen, bedroom, living room and all of these had windows to the outside. -The bedroom had lots of closets. -Our flat had balcony. -The Wi-Fi was good, and the lighting was ok Cons -The building is old and has a small lift that doesn’t go to the basement (-1 level) where all common facilities such as luggage room, saunas, garbage room, etc. are located so you need to use stairs. -There are also some stairs to reach the lift from the street with no ramp for wheelchairs or luggage. -Huge construction is going on next to block C (very noisy and disturbing). -There is a large school facing block C and B and children making lots of noise. -The apartment needs some renovation (old furniture, broken sofa bed with deformed sponge, broken shower handle, etc.) -Cleaning was not good, much dust on and under sofa bed and on the radiators and under TV Stand, stains on the walls, burnt rice stuck in one of the pots and was not cleaned, electric kettle was rusty. We had paid for apartment cleaning every two weeks, but we were not happy with the work of cleaner and we ended up doing the cleaning ourselves. -The bathroom radiator was cold and couldn’t be fixed during our stay. - Inside temperature was mostly about 18 degrees Celsius during November; The living room window was not insulated and heating system was not functioning well. -Apartment service was not satisfying in case of repair and fixes and took lot of time (some cases did not even get fixed); If you are lucky and spare part is available it may take between 3-10 working days otherwise you better forget about it. -High price so not good value for money considering the issues. -There is no safety deposit box in the flat. -Customer service personnel have the entrance code and they may come and go to your flat without prior notice no matter if you are present or not.
Forenom Aparthotel Helsinki Kamppi - Contactless Check-IN
3.7/547 Reviews
Kamppi
We enjoyed our stay here. The room was clean and bedding comfortable. A small fridge and microwave were provided, along with basic crockery and cutlery for eating prepared foods. Although minimal in its provision, the location was excellent for exploring the city, with a handful of great bars and restaurants in the immediate vicinity and a large shopping mall a few blocks’ walk. The main oddity was the lack of *any* staff onsite, requiring us to contact their call centre to obtain the checkin code, when it didn’t come through as expected. One could do worse - I will consider using it again.
1Br Apartment with Spa in Kamppi Center
3.5/52 Reviews
Kamppi
地點方便及景觀上佳,單位設計十分好!

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