Hotels near Kam Kee Chinese Restaurant in Hialeah

The hotel itself is good located and has plenty of parking space. However, a refurbishment is urgently needed specially the toilets. The staff need a improvement too. My room was not ready for us. We were 3 and the sofa bed was not ready for our arrival. After a 9h flight the last thing I wanted is to fix where my daughter will sleep. On the next day I requested some bedding and extra towels in the reception. The receptionist sent a message to someone and said that will be sorted. When I arrived back to my room later that day, nothing was done. Complained to reception and everything was handled to me promptly. Another thing to improve is make sure your staff is comfortable talking English! Most of your front house are fluent in Spanish, nothing against that, but I expect them to have good English and not to be afraid to talk with customer in English. I do understand this hotel is located in a big Hispanic community, however you need to make sure your front house staff do speak English too. Thanks Cristiano Oliveira

Out of various hotels my husband and I have stayed at this one is pretty good with a couple minor things to take into consideration. It has good location being right off of a major highway. There are many shops that are not that far but you will want to drive it instead of walking. The pool is outside and it is good size for a hotel. Surprisingly, the breakfast included fresh, scrambled eggs, bacon, and meat, which you don’t often get at hotels. Being gluten-free, especially appreciated that! The room itself was quite spacious and beds were comfortable. where we ran into some concerns with the cleanliness of the bathroom, you could tell that the tub was getting older. I can get the TV to turn on, but there was no cable or satellite hooked up so if we didn’t have our iPads, we would’ve had no entertainment for the weekend . Our air conditioner also stopped for a period of time, so being in Miami, that was a concern too. For something close and convenient this would be a choice but if you wanted more fancier, you may want to look elsewhere.

Hotel reception staff very good especially the young Chilean lady. Rooms are a little dated but shower was great and bed was comfy. Plenty of car parking space and also offer a free shuttle to the airport

Stayed here on an over night lay over with my family of four (two adults, two older teens). After a delayed arrival at around 7:30pm, all we wanted to do was get to our hotel. Waited for 10 minutes no shuttle. Called the hotel, told them where we were standing and was instructed to move to pick up station 7 and shuttle would be on the way. 20 minutes later. No shuttle. Called again and same front desk employee told me ”I don't know what to tell you, he's on the way should be there in less than 10 minutes. Just as we were about to give up and take a cab, along came the shuttle. Driver was nice, I”m guessing busy doing something else when we needed him to pick us up. Here is your pro tip: 1: Don't assume the shuttle runs non stop. It doesn't. 2: Call the hotel and make sure its on the way. 3. If you have an early AM flight, don't stay here unless you want to UBER or Cab to the airport. The shuttle does not start running to the airport until 7AM. Our flight left at 7:30, so a 12 dollar UBER it was. The rest of our experience was fine. This is nice property. Had the two bedroom unit and had great space for our family. Used the washer and dryer on second floor (bring your quarters 1.75 per wash, 1.00 per dry). They have a full service bar that stays open until 9pm. Until they improve their Airport shuttle service (remember, they are an AIRPORT HOTEL). I would stay someplace else.

Because I had an early flight, I specifically chose this hotel to stay for one night. Overall, I was quite satisfied: 1) The room was well-equipped and clean; 2) There was a restaurant on the 9th floor with a nice night view and good food. Although it was an American restaurant, Tea is also provided, which is really great! The restaurant is connected to the dance hall, and many people sang and danced after eating. The atmosphere was great! If you have a transfer and don’t want to rent a car to eat out, then this hotel is your best choice!

We were on our way to South America and spent 1 night at this hotel. At check-In Hugo greeted us with a warm smile and he exhibited efficiency and professionalism which caught our attention and thorough pleased us. We rented a car and while on the way back, there was a detour which caused our gps system to go crazy. We called Hugo and he led us back from 20 mins away. Once we got back, he greeted us like family. The rooms were comfortable and the beds allowed us to sleep soundly. The room was very clean. The business center was very useful to us. If you don’t feel like being super close to the airport or downtown, this is the place for you - you will not regret your stay.

Good hotel, spacious room (there were four of us and we were very well accommodated), functional, friendly and efficient service (a highlight for Alexa). Standard American breakfast, good but not excellent. Opposite the International Mall and about a 7-minute drive from Dolphin Mall (USD8 by Uber). A very positive point was that they kept our bags while we were on our cruise. I recommend.

Lovely hotel with a great Latin bar and nice outdoor pool! Will come again!! It is close to the airport and nice restaurants. The room was clean and fresh, staff were friendly and helpful.

I decided to check in at the hotel before returning my rental car to save time in the morning and to drop off my sister who is handicapped so she didn't have to walk so far. The desk clerk gave me such a hard time checking in because my husband wasn't there (he'd made the reservation, but had been called away on other business) It took over 30 minutes for them to allow ME to check in, which ended up costing me extra for parking! Then when they finally gave us a room, it was as far away from the elevator as possible - not good for my handicapped sister :( After returning home I realized they'd charged me almost $50 for miscellaneous items from the mini bar! We took a single soda can from the bar. This hotel is not only NOT customer friendly, they're dishonest and difficult to work with. My husband is a Hilton honors member and filed a complaint due to the way I was treated and to date he still hasn't heard back from them either. Hilton is going downhill fast in our opinion

What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.