Crowne Plaza Hohhot City Center

We arrived in the morning to check in ahead of schedule. The front desk lady Xiao You was very welcoming. She helped me upgrade to a garden view king room, found a room closer to the elevator so it would be convenient for me to pull my suitcases, and gave me a teddy bear as a gift. The hotel is clean, tidy and comfortable, very good!

We navigated according to the hotel name and were able to find the entrance to the underground parking lot smoothly and parked near the hotel elevator entrance. The hotel is in an excellent location, with walking distance to nearby dining and shopping, and close to several key attractions in Hohhot. Every waiter we met in the hotel was obviously well trained and had a very good attitude. Special praise should be given to the room service staff, who provided the best service among the many Crowne Plaza hotels we have stayed in. We ordered Starbucks coffee takeaway, and the hotel had a robot deliver it to the room. Thumbs up! We stayed in the hotel for three nights this time. When we arrived on the first day, we registered the license plate at the front desk when we checked in. The road barrier automatically rose when we entered and exited. Now I want to complain about the problems we encountered on the last day. We loaded our luggage in the car first, checked out after breakfast and took the elevator down to the underground garage. However, when we left, the railing in the underground garage would not automatically rise, but it showed that there was a charge. There was a call button next to the railing. I pressed it three times, and finally a boy answered. He said that I had to call the total myself. Later, a girl said that we had to go to the lobby to find the porter and let the porter help us manually operate to drive out. As a result, my wife took the elevator upstairs to find the front desk and the porter to successfully drive out of the garage. I don’t know how your garage system is set up. When we checked out, the license plate information originally entered was automatically deleted. This service is too bad. At least you should keep 15 minutes or half an hour of free time after checking out. I can accept it if you charge more than the time. I hope you can improve!