Hotel la Chaya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Holbox

Hotel la Chaya

Avenida Pedro Joaquin Coldwell, Holbox, Quintana Roo, 77310, Mexico
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When you stay at Hotel La Chaya in Isla Holbox, you'll be near the beach, just steps from Holbox Beach and Main Square. This hotel is 0.1 mi (0.1 km) from Whale Shark Pier and 0.1 mi (0.1 km) from Holbox Letters.Show More
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3.5/5Cleanliness: 3.5
All 16 Reviews
Amenities
ParkingFreeLuggage Storage
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Surroundings
Landmarks: בית ישראלי ISRAEL HOUSE
(<100m)
Landmarks: Glamping Holbox Sunset
(<100m)
Landmarks: LETRAS HOLBOX
(<100m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Double Bed Room

Double Bed Room

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Economy Twin Room

Economy Twin Room

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Double Bed and Single Bed Room

Double Bed and Single Bed Room

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Twin Room

Twin Room

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Quadruple Room

Quadruple Room

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Standard Room

Standard Room

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Guest Reviews(16)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.5
malber3
July 30, 2021
Don’t stay here. Don’t look at the location, don’t look at the price, just don’t do it. My group stayed here for a few days and got yelled at every day. Our room was leaking water the first night from the bathroom ceiling and onto one of the beds and it took us telling three different people four times…for them to do nothing. The last of which happened at 8:30 at night and the owner told one of my friends it was fixed and if she didn’t like it, she could leave (it was clearly not fixed, as there was water all over the floor lol). He finally moved rooms for us, reluctantly, and then booked the room out for some other people the next night. They stayed one night (clearly they weren’t happy either) and it still isn’t fixed as if this writing. The next day we were playing cards, playing music, and drinking in the common area outside our room. The owner came and yelled at us that we couldn’t play music at all as it was forbidden. We asked if we could play it at a low level and he said absolutely no music (at 8 pm when you can hear music from all over the island at this time). Didn’t even ask, just yelled. We complied and left for the night. Third day we were again out in the common area playing cards, no music, just enjoying the sunshine. This time much earlier at 4pm. The owner once again came and yelled at us that we were being too loud. I have stayed at hundreds of hotels and hostels. I’ve never felt more unwelcome. I’ve never even written a negative review. Plenty of other places to stay and plenty of people wanting to make your vacation enjoyable on this island.
yvonne
December 29, 2021
Location is close to the beach but not on the beach. People are friendly and accommodating, room is clean but very basic. It's close to bars which is convenient but noisy and at tge moment of my stay they were building another story and started work early in the morning so no sleeping in
Verified traveler
September 18, 2021
We stayed for a night there. The location is great, close to the harbour, direct access to the beach, food, shops and stores are all around. AC and fridge was in the room, great for cooling down. Internet was a little slow but understandable, just as all the other in the island. Perfect for backpacking as well. The only minus is that water came out not much for showering, was not enough to clean up after all the dirt outside.
Verified traveler
August 4, 2021
Cute place, friendly staff, but that’s about it. Nice balcony space to relax, comfy and large bed. The bathroom is old, the showerhead needs to be cleaned/changed - taking a shower was awful. There is a gym on the roof - if your room is on the top floor you hear everything (weekends seem quiet but they started at 7AM during the week while I was there). Great rooftop with view but no shade. Don’t provide water or beach towels.
Verified traveler
July 1, 2021
The owner Diego is very nice and helpful. This is a family business owned hotel and they make you feel welcomed. The Hotel has three stories with handrails not recommended for little ones. The room (#2)we were in, was great! We did not hear noises at night time. I would recommend this hotel to young adults or someone that does not want to spend to much money, this is a good place. Location is perfect! Close to the main square, but far enough from all the party.
Zakaria
January 4, 2022
It was close to the beach and the downtown.
Verified traveler
May 31, 2021
Great for a quick stop. Close to lots of places.
Guest User
November 29, 2021
La atención y trato por el supuesto dueño deja muchísimo que desear, se entiende que al pagar $1000 pesos por noche no estás reservando el Grand Velas, pero como mínimo esperas amabilidad y las atenciones básicas de un establecimiento turístico. Hicimos la reserva hace más de un mes para este fin de semana (26/11), directo en la web del hotel, pensamos hacerla sin intermediarios para evitar contratiempos y la prepagamos! Al llegar a la recepción inténtentamos hacer checkin, nos atendió el tipo más nefasto en toda la Isla, con una actitud tan sobrada que transpiraba pereza… para él sinplemente la reserva no existía y no la tenía en su sistema, nosotros le mostramos la Confirmación que habíamos recibido por correo, a él no le importó y nos negó el servicio, servicio que ya habíamos Pagado; no le importó nada y nos dijo que nos fuéramos de su hotel y que no tenía tiempo para seguir perdiéndolo con nosotros… El problema no es que nuestra reserva no estuviese, entendemos que esas cosas pasan y se deben de aclarar, el mayor problema es la falta seriedad y empatía de este señor, creyendo que por ser el dueño de 10 cuartuchos puede mandar al diablo a sus clientes. Al final pudimos resolver nuestro hospedaje en un hotel alterno, y salvamos el Fin de semana. En síntesis, No se hospeden en esta porquería de hotel, no corran el riesgo de echar a perder su fin de semana.
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Tim
November 25, 2021
Hallo zusammen, wir waren im November 2021 für 4 Übernachtungen in der Unterkunft La Chaya. Auf Grund der Lage und des äußern Charme hatten wir uns für diese Ziel auf Holbox entschieden. Anfangs waren wir von allem recht positiv überrascht. Der Empfang an der Rezeption war sehr freundlich und konnten schnell einchecken. Nach dem beziehen unserer Zimmer stellten wir schnell einige Dinge fest. Neben der schlechten Toilettenspülung und dem schlecht einzustellenden Duschwasser (nur heiß Wasser) befand sich zu dem noch ein Fitnessstudio aufm dem Dach. Hier wurde von ca. 7 Uhr bis 23Uhr trainiert und es wurde somit kaum möglich ein Auge zuzumachen… Das gesamte Personal konnte zudem auch kein Wort englisch außer der Chef der die Rezeption betreute.
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Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00
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Property Description

  • Number of Rooms: 8
When you stay at Hotel La Chaya in Isla Holbox, you'll be near the beach, just steps from Holbox Beach and Main Square. This hotel is 0.1 mi (0.1 km) from Whale Shark Pier and 0.1 mi (0.1 km) from Holbox Letters.

Take in the views from a terrace and make use of amenities such as a television in a common area and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Make yourself at home in one of the 8 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.

Services & Amenities

Parking
Parking is available off site.
Front Desk Services
Languages Spoken
Cleaning Services

Frequently Asked Questions

How much does it cost to stay at Hotel la Chaya?

Prices at Hotel la Chaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Hotel la Chaya?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel la Chaya provide airport transfer services?

No, the Hotel la Chaya doesn't provide airport transfer services.

What amenities and services does Hotel la Chaya have?

Hotel la Chaya has the following amenities and services: Parking, Luggage Storage.

Does Hotel la Chaya have a swimming pool?

No, Hotel la Chaya doesn't have a pool.

Does Hotel la Chaya have fitness amenities?

No, Hotel la Chaya doesn't have fitness amenities.

Does Hotel la Chaya provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel la Chaya have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel la Chaya have a restaurant?

No, Hotel la Chaya doesn't have a restaurant.

Is parking available at Hotel la Chaya?

Yes, parking is available at Hotel la Chaya.

About This Property

Hotel Star Rating2