Courtyard Houston I-10 West/Park Row

Hotel is close to our daughters apartment and it is a clean, nice facility to stay in with very good rates.

The room and facility were very clean the staff were friendly helpful and did an excellent job we will stay there in the future if need to be in area like in the hospital next door.my only suggestion is that a handicapped accessible room should have shorter beds was hard to get my 87 year old mother into such a tall bed.

Terrible, did not honor request to replace coffee provisions that were missing. Did not make up the room, later told I had to request that the prior day. No breakfast on the weekend and told dinner was available Sunday night, Not this Sunday. Charged to park in the hotel lot without telling me but charged my credit card after the fact. Booked the disabled person room with roll in shower but had a bath tub shower. Will tell everyone I know this is not a place to stay. Avoid at all cost.

I did t get sugar and cream for the cofee and a hair dryer in my room. I did t even receive a bottle of water.

When we asked the front desk for a box of tissues as ours had run out, they handed us a partially used box with a stain on it. We said “no thanks.”

I had a great experience, my room was very clean and very updated. I will be booking again soon.

I would definitely stay at this place again as well as recommend it

The outside and the grounds seemed clean. Inside there was a weird vinegar smell in the hallway, but the real fun began once in the room. First off, the wall-unit AC made a noise that a passenger jet getting ready to taxi to a runway. Second, the walls are thin. Spent most of the night listening to a Ketel One fueld party next door. I know the brand because an empty 1.75L bottle was sitting just outside. Third, there was no hot water. It was just a bit warm. Also, the water pressure is so bad that the water just falls out of the showerhead instead of anything resembling a spray. The showerhead was set to the "massage" setting which allowed the water to basically drip forward a few inches instead of just straight down. The breakfast I paid $10 a night for? Didn't happen. The staff said that "the guy responsible for breakfast didn't come in today". I would quit charging upfront for breakfast if I were them. After a night of no sleep, the staff agreed to let me change rooms. Upon entering the room and turning on the light switch one of the lights blew out. The AC wasn't as noisy, but still didn't cool effectively. Set at 70 the room temp was closer to 80. Same issues with the lack of hot water and water pressure, plus the wifi quit working. I wouldn't stay here again if it were free.