The Victoria Falls Hotel

A very good experience. Friendly people serving us so well, nicely renovated hotel.

We stayed the Victoria Hotel for one night before traveling further. We arrived early and were able to access our room early. The room was very modern and comfortable, the bed cozy and the shower excellent. Breakfast had a great variety of options. Booking tours was effortless ad walking to the Victoria Falls from the hotel was easy and safe. Loved the colonial feel.

Having read various reviews we weren’t expecting the hotel and experience to be as good as we hoped but we were pleasantly surprised! We stayed for x2 nights in a Stables Signature Wing Double Room, prior to embarking on Rovos Rail (that’s a different story) . We found the accommodation to be to an old but very acceptable standard. However, what made the hotel was the charm and character of the building coupled with the friendliness and attentiveness of the entire team. Maybe our experience was a little unique but I would like to personally recognise Christian who went above and beyond to make our experience enjoyable. Prior to arriving at the hotel, I experienced an old sports back injury making walking and any movement very painful. Within minutes of checking in and without being promoted, Christian took the initiative to start implementing measures to make our stay as comfortable as possible. Within a couple of hours he arranged for a doctor to visit, and the following morning he had sourced a physiotherapist who visited on two occasions to help rectify my back. As a result of Christian going above, and beyond, I was able to participate in all planned activities including visiting Devils Pool. Having stayed in numerous 5*+ hotels all around the world, Christian’s level of personal care and attentiveness compared with the best. We also found the restaurant teams to be good with a special mention needing to be given to Simba and his colleagues for the fine dining experience they provide. However, I think we were lucky as we were the only guests during the entire sitting on the night in question. Based on our experience, we’d certainly recommend The Victoria Falls Hotel as hopefully what we experienced wasn’t a one off!

It is an oasis, the dust, the pushy vendors, the noise, it all stops at the entrance. The setting is tropical, including the occasional deer, mongoose, and monkeys. The falls mist is clearly visible as you sit at Stanley's Terrace for food and drink. Our rooms were updated, the beds were the right side of firm. All the amenities you expect were there. Breakfast is nice, at Junglr Junction (and was included for our party). The staff is super helpful, happy to go above and beyond. It is an odd note that the decorations, names, vibe is all glorifying the Queen, white history, and celebrating colonial times. I don't expect a true accounting of history here, but a bit more celebration of Zimbabwean rich culture, tribes, would help balance things out.

it was just stunning. the Vic falls hotel is a colonial hotel and thus must been seen as such. if you are looking for a modern safari hotel in Africa, this will not be suitable. if you are looking for a hotel with a great view of the bridge, a colonial flair, great service, good food - then this is for you. we loved it.