Taj Banjara

Taj Banjara Reviews

Taj Banjara

Rd Number 1, Hyderabad, IndiaView Hotel Details
Taj Banjara
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Taj Banjara Guest Reviews

3.8/5
Good
41 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(41)
Positive reviews(37)
Negative reviews(4)
Anonymous User
Executive Queen Room with City View
Checked in Dec 2022
Solo travelers
1 Reviews
1.7/5
Posted on Dec 27, 2022
It’s not a kind of Taj Hotel. Terrible Rooms. Wish the rooms are non-smoking rooms. Full of smoking smell in the room and corridor area.
Guest User
Checked in Mar 2024
Solo travelers
0 Reviews
1.0/5
Posted on Mar 1, 2024
Last moment trip to Hyderabad for work, got me to this place, at ₹5600/- per night with breakfast & a meal included. Woah, a steal deal righty? Sounds good, and that’s about it. Checked in, a length affair & was offered either lunch or dinner to choose, I took dinner as i would be out for work during the day. Dinner was so disappointing (buffet) that I choose to just order from swiggy. Yes! Anyway, was tired to headed to the room & that’s where the mood gets even spoilt. Dirty, old & dated room with a twin bed. Dingy & unkept room with a bathroom that seemed 100 years old. Yes, a 100 year old bathroom. The furnishings were so old that I honestly did not feel like even touching it. Somehow had to brush, and immediately went off to sleep. Upon waking up, showered & went down for breakfast. Breakfast spread was very disappointing, it’s a Taj property, anyway had called for a masala dosa and filter coffee, was okay. Quickly checked out to never head back. Avoid at all costs!
Guest User
Checked in Jul 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jul 29, 2023
Animesh provided exceptional services to me and to my guests. Though the hotel needs refurbishing, i would like to visit the property only due to the warm welcome that Animesh always provides. All the best to him
Guest User
Checked in Apr 2023
Business travelers
0 Reviews
4.0/5
Very Good
Posted on Apr 23, 2023
There is something in Tak brand name when it comes to hospitality, thought property is quite old but staff will make you happy in every thing. Rooms are big with old look but that’s fine, location is amazing. Food is really good. Recommended for stay in Hyderabad.
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for, and we are happy to note that we have been successful in achieving this during your stay. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Best Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Other
0 Reviews
3.0/5
Posted on Feb 27, 2023
SEEMS THIS HOTEL IS NOW CLOSED FOR RENOVATION (FINALLY) Hotel with reception area only not having a worn old and old look, lifts, rooms all not in great shape. The lake smells so bad that one cannot stand outside the hotel Rooms: Quite old and seemed to not have been renovated in long time, beds not comfortable Bathroom: Clean with a shower which was quite old (no bathtub), but worn out and had old tile look Food: Taste of the dishes during breakfast and dinner was fine Service: Service in restaurant and housekeeping was good Location: In good area
Response from Property: Dear Guest, Thank you for your feedback. We greatly appreciate the positive comments about the hotel room. Having said that, we have read and analyzed each and every comment very carefully, the sole intent being to improve upon our mistakes and areas of improvement. We firmly believe that only a genuine patron of our brand gives such detailed feedback, we are very grateful to you. Please be assured your experience was certainly not reflective of our usual standard of service and I do apologies for any inconvenience that you may have faced. At the same time, I wish to inform you that we are in the process of renovating our rooms. The issues highlighted by you would be addressed at the earliest. I am confident that we shall be able to counter the issues highlighted and show improvement in all areas mentioned. Should your travels bring you to Hyderabad please do write to me directly and I assure you an extremely pleasant stay. Best Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Friends
0 Reviews
2.0/5
Posted on Feb 27, 2023
We stayed at Taj Bandara and were very disappointed. The bathrooms were so poor and looked unfinished. The food and staff were good. The bedrooms had a very bad sewer smell which apparently came from the lake in the back. The hotel starts renovation and may be fine by the end of the year.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. Your feedback is essential in our effort to improve our service and product. Please accept my sincere apologies for the inconvenience caused to you during your stay. Your comments have been shared with the appropriate department heads for corrective action. Please feel free to contact me directly and it will be my pleasure to assist you. We look forward to welcome you back to Taj Banjara ,Hyderabad in the very near future. Best Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2023
Very quiet relaxed and comfortable. The food is excellent and the hospitality as per the best standards set by Taj. Worth a stay and the Kebab e Bahar restaurants serves some of the most tasty dishes. The location of the hotel also helps travel in all directions.
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for and we are happy to note that we have been successful in achieving this during your stay. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Best Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2023
I came with my family for a relatives function and the hospitality extended to us was excellent by the staff of Taj Banjara. I’m happy to give a 5 star rating. Mr.Animesh, Mr.Yerrayya and Mr.Pravin (reception) and all staffs were courteous. I will come back to Hyderabad will have no hesitation to stay again. Next I forgot to take my bag of cash from the room and when I informed to reception they informed the security and made sure my bag of cash was safe. So rest assured things are safe. The only thing that can be improved are the rooms they need to be better ventilated and there should not be any sort of stuffiness smell. When i checked in at night our room was stuffy but then the next day when i mentioned to keep the windows open and have some room fresheners. They did it so I’m glad they immediately took action on it. Overall a good stay.
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for and we are happy to note that we have been successful in achieving this during your stay. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Warm Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2023
Amazing stay. Thanks to all the staff from reception to house keeping to restaurant. Special kudos to Mr Pintu & his team at restaurant for the great work they do day in and day out in making all the guests so comfortable. I am not sure about the restaurant name but is it where the breakfast & buffet dinner is served near lobby
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for and we are happy to note that we have been successful in achieving this during your stay. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Warm Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Feb 21, 2023
Real value for money. Breakfast was really good, with a very selection. Staff is extremely courteous. Good property, but it's a bit dated. Heard it's going to be renovated soon. View from the room was not good, as the lake which is outside the property is not well maintained. Maybe after the renovation Taj can invest in maintaining that lake thru it's CSR program.
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for and we are happy to note that we have been successful in achieving this during your stay. At the same time I wish to inform you that we are in the process of renovating our rooms. The issues highlighted by you would be addressed at the earliest. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Warm Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Feb 2023
Couples
0 Reviews
3.0/5
Posted on Feb 6, 2023
Like a number of previous reviews, the issues with this hotel are around the smell coming from the lake and the tired state of the hotel. Whilst we were there the lake was being dredged so hopefully that is the start clean up process but the smell can be quite overpowering at times. I first visited this hotel in 2001, not as a guest but to eat at the restaurant and the decor does not seem to have changed since then. I know that some rooms are being refurbished and this cannot come soon enough, the outside grounds could do with updating and repair also. Having said all this I am sad to give this hotel an average rating as the staff are excellent,they are all extremely friendly, cannot be more helpful and the hotel could not be cleaner. In conclusion I would stay again as the staff compensate for the building's issues, but the TAJ group need to step up and give their excellent staff a hotel to work in that reflects their efforts.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. Your feedback is essential in our effort to improve our service and product. Please accept my sincere apologies for the inconvenience caused to you during your stay. Your comments have been shared with the appropriate department heads for corrective action. At the same time, I wish to inform you that we are in the process of renovating our rooms. The issues highlighted by you would be addressed at the earliest. Please feel free to contact me directly and it will be my pleasure to assist you. We look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Best Regards, Suresh Khanna Cluster General Manager
Guest User
Checked in Jan 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
Excellent stay at Taj Banjara Breakfast spead was good, we came for official meet to Hyderabad, for the first time stayed at Taj Banjara, staff was amazing, special mention ms.hemalatha is polite and helpful, she was caring like her own family. Thanks to her. At breakfast staff was very helpful. We love this place.
Guest User
Checked in Jan 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
Stayed for 2nights at Taj banjara, we are very comfortable with our stay, breakfast was good at water side cafe housekeeping team is excellent and room is clean and spacious, we have a plannings to come back again and our choice will be Taj Banjara. Kudos🙂
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
3.0/5
Posted on Jan 31, 2023
Hotel room and beds specially seem dated , certainly needs upgrade, and for me food was not good at all either at breakfast and dinner. Only the best part was the staff again Taj hospitality , they know how to make all guests comfortable and their courteousness seems genuine .
Guest User
Checked in Jan 2023
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
I would like to thank the front desk staffs for the wonderful and warm gesture of making the guests comfortable. I would like to specifically call out housekeeping staff K.N. Sheshu for his service during my entire stay for 5 days. He was very polite and always carried a smile while performing his duty. Totally worth it staying at Taj Banjara.
Response from Property: Dear Guest, Thank you for choosing Taj Banjara, Hyderabad. Your comments will be shared with our entire team. We are delighted to know that you had a memorable experience with us. We make every effort to maintain high standards of timely and quality service delivery that Taj is known for and we are happy to note that we have been successful in achieving this during your stay. We sincerely thank you for recommending our property on Trip Advisor and we look forward to welcome you back to Taj Banjara, Hyderabad in the very near future. Warm Regards, Srinivas Lahari Cluster General Manager