Guest User
January 14, 2024
We have been travelling in India for the last 10 days and staying at 4& 5 star hotels which have been exceptional except for this hotel. We were booked into a princes room but were given their STD room; it looked nothing like the picture on their website. There was no bottled water, hair dryer for my wife or safe for our valuables. The bathroom flooded out with our first shower and looked like the Ganges in full flood. The front desk gave us a form to fill out that they didn't understand and was asking us to fill out our name and contact number in the passport section. When I tried to explain that this was for our passport details he said forget about it so we didn't fill in the booking form. We weren't advised where meals were to be served or relevant times. Not a good choice of a supposed 4 star hotel.