Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Jan 6, 2025|Comfort Plus
Guest UserThe receptionists were helpful and friendly, providing all the necessary information.
Comfortable, clean and spacious room.
Breakfast was ok, but we had a problem no communication from the staff. Breakfast was a buffet included. They offered us scrambled eggs, which we accepted, and then suddenly the bill came for 12 Swiss francs. The problem wasn't paying, but rather that we were never informed that something as simple as an omelet would be charged. The staff at the café were also not friendly. special mention to the employee Carlos, very helpful and friendly
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Price per night from:SGD 233
Posted on Feb 14, 2026
chan.xi
The hotel is beautiful. Came with complimentary spa and wellness facilities which were great and relaxing. Although the hotel is quite far from the train station, there is regular transportation arranged to and fro the hotel and train station which was really helpful. The staff were very friendly, helpful and responsive as well. Highly recommend this place!
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Price per night from:SGD 282
Posted on Oct 22, 2022
Guest User
We had a pleasant surprise with an upgrade to a bigger room from our booking as it is our wedding anniversary. Room was decorated beautifully. Hotel also offered complimentary pick up and drop off service from/to the train station. Minibar is complimentary with beer, coke, lemonade, soda, peanuts and chocolates. Free cable car passes were also provided. Very heart warming stay.
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Price per night from:SGD 427
Posted on Jul 3, 2023
Guest User
I'm so satisfied. It's definitely a cost-effective choice in St. Moritz. The hotel is very small and right in the center of the town. When you get off the train station, call the hotel and you will be picked up right away. It will be delivered to the station. Although it's not far, it's quite tiring to climb up the hill with your luggage. , with a century-old history and antique decoration, the restaurant is very beautiful and the breakfast is rich. There is also a swimming pool and sauna that you can’t enjoy. Although the room is not big, it is fully equipped and has a coffee machine. The balcony has a corner of the lake view. The front desk enthusiastically introduced the cable car route. Compared with the other two This five-star hotel is so cost-effective. The price will double during the winter ski season.
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Price per night from:SGD 337
Posted on Apr 11, 2024
Eclaircaptures
Hotel is located upslope so it will be better to have a car if you have many heavy luggages. About 5 mins walk to the nearest bus stop. Hotel room is very comfortable and cozy. There's hot water kettle and fridge. Hotel also has a nice pool and sauna facilities. Overall a nice stay with friendly staff.
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Price per night from:SGD 371
Posted on Jul 10, 2022
Susan Shelby
A lovely hotel, beautifully decorated, takes you back in time to the grandeur of days gone by. We had a room with a view. The lake and the Alps, just beautiful! Loved sitting at the desk at the window looking out over the lake. A cool breeze blowing through the open windows.
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Price per night from:SGD 289
Posted on Jan 19, 2026
Guest User
This hotel is quite old, but we adore the old-world charm it possesses. It is about 10 mins walk from the main shopping and restaurant area of St Moritz, and about 5 mins drive from the St Moritz train station. If you're taking the train, contact the hotel beforehand and they can pick you up from the train station free of charge. We booked the most basic room, which was already quite spacious though without a balcony or much view. Though the rooms are dated, they are very clean and comfortable. Our booking came with free breakfast and it has a decent selection of Swiss breakfast stables like eggs (scrambled and soft boiled), cheese, pastries, bread, sausages, cereal, mueseli, yogurt, fruits, etc. If you ask, the hotel also has gluten-free bread and vegan milk (oat or soy) for no additional charge. The service throughout the property is excellent and everyone is friendly and willing to help. We had dinner once at the hotel restaurant and it was delicious and reasonably priced (by Swiss standards). A few points for improvement - (1) the hotel should make it easier for guests to identify and find the driver of the pickup service. The person picking us up was not holding any sign or possessing anything that indicates his affiliation with the hotel (because of that, we saw another couple almost missing the shuttle), (2) the gym doesn't have much equipment (e.g. no treadmill) and whatever it has is quite old, and (3) the scrambled eggs were rubbery and almost inedible after being left in the heated tray for too long. Suggest that the hotel makes smaller batches so they always stay moist. Seems to be a common problem of Swiss breakfasts due to what I would assume to be high labour cost. Overall, we were happy with our stay in this lovely, cozy hotel.
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Price per night from:SGD 363
Posted on Jan 11, 2026
Guest User
I stayed at the hotel for one night with my husband (Deluxe Double Room) and two children (Economy Double Room).
The bathrooms were very basic; there were no bathrobes, bidet towels, or slippers. Some of the towels were frayed and made of poor quality, old terry cloth. The bathroom floor was cold.
The TV screens in both rooms were too small for the distance they were placed from the bed.
The wooden furniture was quite old and worn.
Furthermore, it wasn't clear on the website that the advertised restaurants were not located within the hotel itself but at another hotel in the same group nearby. The same applies to the fitness facilities.
The breakfast was very good, and the shuttle service and staff courtesy were excellent.
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Price per night from:SGD 239
Posted on Dec 3, 2025
Guest User
This site is a charm , they are super friendly and we went in a good season not very cold and the environment of this town is wonderful. It is very good at price. Hello.
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Price per night from:SGD 218
Posted on Sep 13, 2025
poon isabella
The self checking system didn't function satisfactorily.The staff at the Reine Victoria hotel are helpful.
The room is clean but there is only one electric socket in the room excluding the one in the washroom.
The electric kettle given had a break in the kettle handle,my friend got a scald and blister after handling it.
Breakfast is nice and the one in charge is helpful.
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Price per night from:SGD 297