Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Mar 18, 2026
Guest User
Our stay was truly amazing, made even more special by the excellent accommodation and outstanding service we received throughout our visit. From the very beginning, everything was handled seamlessly, allowing us to relax and fully enjoy the experience.
A big part of what made our trip so smooth and stress-free was the incredible assistance from the manager, Ethen. She was very easy to talk to, approachable, and genuinely attentive to our needs. Even before we arrived, she had already taken care of all the important arrangements for us. From organizing our pick-up at the port to ensuring a comfortable transfer to the hotel, everything was perfectly coordinated. What impressed us even more was how she helped arrange all our tours. We didn’t have to worry about planning or logistics at all—every activity was thoughtfully scheduled, making our trip both convenient and enjoyable. Her effort and dedication really made a difference, and it felt like we were in very capable hands the entire time. Shoutout also to their staff Kate for ensuring our boat tickets.
The accommodation itself was equally wonderful—clean, comfortable, and well-maintained, providing us with the perfect place to rest after our daily activities. Everything about our stay felt organized, relaxing, and enjoyable. Overall, we couldn’t have asked for a better experience. The combination of great accommodation and Ethen’s-the manager exceptional service made our stay unforgettable. We highly recommend this place to anyone looking for a hassle-free and well-organized getaway.
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Price per night from:SGD 68
Posted on Aug 11, 2025
Shijiaochaxian
Our family had a truly wonderful stay at this hotel. The room was spacious, comfortable, and perfect for relaxing after a day out. The staff were incredibly warm, attentive, and made us feel right at home. What impressed me most was how child-friendly the hotel is — my kids were happy from the moment we arrived, and they enjoyed every bit of their stay. From the thoughtful little touches to the welcoming atmosphere, everything made it easy and enjoyable to travel with children. The food was also outstanding, with a variety of delicious dishes that pleased both adults and kids. We will definitely be coming back!
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Price per night from:SGD 118
Posted on Feb 9, 2026
Guest User
Location is great as long as you are not looking for a place nearby restaurant and shops, but at the opposite, a particularly relaxing atmosphere with a great view. Room, swimming pool, dive club, beach are all in good conditions. Food wise, you have many good options. Staff are pleasant and have been efficient at solving one problem in our room. Nice gesture from the hotel, a free of charge new year eve buffet + live band + firework. Ok, we most likely paid it in our room rate, but honestly speaking price was reasonable especially since our room was able to accommodate 4 guests into 2 different rooms with its own bathroom, and breakfast was included. It's sufficiently rare to be mention. Too many hotels are charging scandalous price for Christmas of New Year. Not the spirit at Casalay. Last but not least, kudos for the dive school. Very professional, especially to get your Padi. They don't compromise at all, it is very reassuring. We'll possibly be back if we happen to visit Puerto Galera again.
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Price per night from:SGD 76
Posted on May 29, 2026
Guest UserThis was a trip of many firsts -- first booking with trip.com, first time in Puerto Galera, first try at scuba diving. And it was worth it and memorable! First off, Blue Lagoon is located at the perfect spot just outside of the busy Sabang beach, where my boyfriend and I were able to still enjoy some peace and quiet. Next, I was impressed with how clean and well-kept the hotel was. I was very comfortable in the room, bath, and common areas. Third, their service was wonderful. My scuba instructor, Pierre, was very attentive and patient. The other instructors (and even staff) were so encouraging, as I was completing my Open Water Course. I have to also thank housekeeping (for keeping the room clean), restaurant staff (for the wonderful meals), and hotel staff (for arranging our activities and transfers). Finally, the facilities were great. The pool is well-maintained, as well as the scuba gear. In addition, the people (both staff and guests) were so welcoming, that it was heartbreaking to leave. We will be back for sure!
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Price per night from:SGD 39
Posted on Dec 21, 2025
Guest User
This hotel complex has the best location on the beach as there’s a good view of the bay and it’s possible to sleep because here you are away from the noise of the bars. Set in lovely gardens and the pool looked basic but okay although I didn’t use it.
Kim the receptionist/sort everything person was amazing. He organised trips, ferry tickets and transport around the resort, very much appreciated.
Overall, I wouldn’t choose this complex again because the facilities are poor. The room, although called deluxe was far from it. I would describe it as shabby and in need of renovation. Although it was clean, it didn’t feel so because it was so tatty, particularly the furniture. The bed was comfortable though. The shower was horrible, it was barely lukewarm and hardly any water came from the showerhead which was in desperate need of replacing along with the whole system . There were no facilities of use in the room like an iron or hairdryer just a fridge that remained empty. The air-conditioning was extremely noisy and old, although it did keep the room relatively cool.
Breakfast was also disappointing, particularly the continental. Two bits of semi stale toast and a little bit of butter and jam with two fried eggs. The Filipino choice was a bit better. But honestly, id give it a miss The worst part was it was far too expensive in comparison with my other stays in many hotels across Asia. Not even worth half of what I paid.
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Price per night from:SGD 55
Posted on Apr 22, 2025
Jinglefajardo
This resort amazes me. The craftsmanship is so beautiful. Every detail of the room is well-designed and meticulously done. It may be old, but it’s still stunning. Maybe it just needs a bit of renovation. This resort is full of surprises! It’s not your typical design. It’s truly unique. Super beautiful!
Receptionist are accommodating. 😍
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Price per night from:SGD 49
Posted on Feb 28, 2026
Tadej Sarjas
The hotel is average. In the booking they said it has a hair dryer which they didn’t have. Even went to ask to the receptionist. The bathroom was so so, the sink water was on a sensor which didn’t work properly, was annoying when I had to shave, even brushing teeth was abit difficult. The toilet cover also kept closing and I when I told the receptionist they sended a guy and he taped it which didn’t hold for too long. We were 2 and they only gave one shampoo and bath gel. 🤷♂️They not had a kettle or any other “normal” appliances you see in a 3-star hotel. But the bed was comfy, the receptionist was nice and its direct on the beach…
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Price per night from:SGD 32
Posted on May 2, 2023
aldenZhao
Cost-effective, cheap during the May Day holiday. Internal hygiene is good, towels and other supplies are dehaired, toothpaste, toothbrush and shampoo are charged, it is best to bring your own. Very close to the beach, 3 minutes walk, there are many diving clubs next to it. Surrounding dining is also OK, Korean restaurants are not bad.
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Price per night from:SGD 27
Posted on May 4, 2024|Premium Quad Room
Lunate sigma
Honest Review
Pros:
- The lady who was in charge (We think she's the manager) is really nice and helpful.
- Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊)
- AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy
- The hotel was really pretty or what we call aesthetic. My baby really liked the designs
- Free breakfast and coffee was a good deal, but don't expect too much.
- How much we got the reservation for 3d2n. Great offer from this app :)
- Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out
Cons:
- Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...)
- Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion.
- Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own
- Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily.
- Breakfast is not a room service. You have to go down to the restaurant and eat it there.
- Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture.
- Pool was kinda dirty
- Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here.
- OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel.
Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅
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Price per night from:SGD 54
Posted on May 30, 2025
Guest User
Perfect place to stay!
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Price per night from:SGD 50