Hotel Black Pearl

Well a lot to this review . The experience itself was amazing. The breakfast buffet had something for everyone. The staff very professional, friendly and helpful. The entire facility was always clean. The location was perfect and within walking distance in Old Instanbul to all of the historical sites. I left an item and the staff promptly contacted me and made arrangements to have it sent. Apologies on my part for the confusion over delivery. Great communication before, during and after the stay. Thank you: Mr. Mohamed, Mr. IIham, Mr. Fuat, Mr.Arif (thank you twice!), Mr. Safak, and Mr. Numan.

was disappointed about the dishonest service. we left an item there, and the hotel staff told me I could not pay upon delivery. Cihan and Arif - two staff told me the total was 730 Turkish Lira. I transferred that amount to the bank account of Arif Furkan Tezcan. The package arrived and still had to pay a balance at the DHL office. It turns out Arif only paid 238 Turkish Lira. I paid the rest at the DHL office. Will never stay here again. It is unfortunate because at the end of our stay we generously tipped each of the front desk staff. Will never stay here again. For travelers-stay in Old Istanbul so you are near all of the historical sites but do not stay here.

This hotel is placed ideally for the Topkapi Palace, Haigia Sophia, Blue Mosque and other visitor attractions in that area. There is a tram stop at the corner which is great for getting you to the ferry terminals if you don’t wish to walk there, or near the Grand Bazaar, Sulimaniye Mosque in the other direction. The journeys are very short. We arrived in the middle of the night and were met by one of the reception staff who took our suitcases as the taxi driver could not park on the street. Check in was very swift and efficient. Breakfast is a great variety of continental Turkish fare, with four hot options daily. However if you are expecting a ‘full English’, you will be disappointed. Always a great variety of cold meats, cheeses, olives, breads, cakes etc. The hotel is scrupulously clean. Our towels were changed daily, bedding refreshed regularly and the floors mopped daily too. A small fridge, room safe and air-conditioning are included as well as two bottles of water daily. Despite the hotel being on a busy street with trams running past, we were never disturbed by the noise. There were only some minor *******: lack of plug sockets. I require the use of a medical device at night and there was no available plug socket or indeed bedside table on my side of the bed. I had looked at all the photographs of the rooms on the website, all of which appeared to have a socket at each side of the bed, so at 2.30am when we arrived, this threw me slightly. We had also brought double travel plus with usb charging sockets but were unable to use these as the wall sockets had lift up covers. The lack of a bedside table at my side of the bed meant that I had to put my spectacles and book on the floor when I switched off the light so had to be careful not to stand on them in the morning. The slot for the keycard flashed with a bright blue light all night so we had to cover it with some fabric to try and block it out. This could have been an issue to anyone sensitive to flashing lights. We had to climb a quite steep set of stairs which didn’t have a hand rail, to get to the lift on the side of the building where our room was. This could have been an issue for anyone with mobility problems. However, despite these minor *******, the best thing about this hotel are the reception and kitchen staff who are so pleasant, and can’t do enough for you. They are a real asset to this hotel. I wouldn’t hesitate to recommend this hotel, firstly for its location, and secondly for the lovely staff.