Laleli Blue Marmaray Hotel

This unfortunately has to be our worst hotel experience to date. We were initially booked for 7 days but cancelled after day 1 as it was such a poor experience. First room we were placed in wouldn’t lock and had shared balcony with the room next door, not to mention the sink not working. We were told by what seemed to be the maintenance guy that we’d have to wait until the next day as they were fully booked to move yet the man on reception offered us another room when we went downstairs. The second room had a horrible smell to it (not that the first smelt any better) and to our disbelief someone had used the toilet and left it in such a disgusting state including marks and stains all over. The shower door was broken so when showering we literally had a flooded toilet that flowed into the bedroom as they are so close together. There is also a club downstairs that’s opened until ungodly hours of the night and you will hear it blasting music and men shouting or quite possibly just talking to each other really loud after the club is closed. I also woke up to some insect bites/stings which may have come from the bed or somewhere in the room I’m not really sure. All in all I would really think twice before staying here as the pictures are also really deceptive. The hotel needs a lot of work and improvements done as soon as possible if they are to compete with the surrounding hotels nearby. Such a shame as the location is good in terms of tram and metro.

Before sharing anything with my fellows of the travelling club I had to make it clear that if you need more recent reviews about Laleli Blue Marmaray Hotel you should also check the reviews under Marmaray Hotel (without Laleli Blue) because there is where I found my review wrote at the end of November 2022, which I reproduce as follows: I am actually writing from the reception lobby because I refused to be checked in. The room I was supposed to spend my night hasn't got a window, which, I believe, is against any safety regulations. More than that, when I visited my sons' room I was in a total awe of the fact that the fire sprinkler is above the TV set. I let you draw the conclusions. And for the sake of political correctness I have to mention that the rooms I am talking about are 3010 and 3001. During my stylistic striving my cousin has got a nature' s call just to find out that there aren't any toilets anywhere near the reception lobby. She has been sent to - 2, but the toilet is nowhere to be find. I have repeated the operation seek and do whatever you need to do and EVRIKA!!! I find it in a store room. Thanks be to God and to the moving sensors (and the fact I happen to be more adventurous in obscure places) or else I would have missed it too. I believe I am entitle to say that one star is quite generous. What I am sure of is I definitely won't forget this experience for the rest of my days. To end it in a better tone I must add that the next day we were given an acceptable room (with a window of course). I can vouch for at least some of the bad reviews I read on the section Marmaray Hotel (which is the other name for Laleli Blue Marmaray). If you are not picky LALELI BLUE MARMARAY HOTEL may be an option after considering all the given details.

Great staff very good service I recommend🍀

Very well maintained. Great service.

Staff was courteous n helpful. Room allotted was not to expected standard. Adjacent Rooms shower noise, occupants voices and music noise was too disturbing.

Just don’t book her especially if your looking at the family room, very hot room ac wasn’t cooling. I complained and no solution, asked for an iron none were available the elevator situation is a disaster. Left my stay 3 days early. Definitely wouldn’t recommend

The room smelled like chlorine or bleach, the mini fridge didn't get cold and smelled like rotten fish, the housekeeper didn't remove or replace the dirty coffee cups after cleaning, there were strange black dirty spots on the shower floor, the air conditioner worked but the screen itself was broken so you couldn't control the temperature, we were 2 people but only given 1 key, the "hot" food at breakfast was room temperature except for the soup, none of the guests we saw enjoyed the breakfast or coffee. The room itself had strange rules I'd never seen at other hotels, like no outside food allowed and no doing laundry in the room. Airbnb advertized a deluxe room with soundproofing, balcony, minibar, free water bottles etc and I paid for it but got none of those features. We could hear every noise from our neighbors including their toilet, tv, phone calls, and we could hear people walking in the hallway outside. Additionally the hotel is near a few mosques so you hear loud mosque singing as late as around 11pm and as early as around 6am. The reception desk service was great and the location is great if you want to visit mosques or go shopping. The hotel does look like the photos. A lot of the staff doesn't speak English.

the receptionist people are so nice