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Sergei Palace Hotel
4.2/543 Reviews

Sergei Palace Hotel

West Jerusalem Jerusalem|1.75km from city center
We stayed at Sergei Palace for 9 nights, from April 5-14. This was part of a 4-week visit in Israel. The other nights we stayed at 5 other hotels – arranged by the tour we participated in. Our choice of Sergei Palace was initially due to a desire for a larger hotel room. This did not disappoint. Indeed, the rooms and bathrooms were spacious. For the most part, we enjoyed our stay at Sergei Palace. However, lots of room for improvement. This review serves as an open letter to the hotel manager at large, Mr Andre. Pros: - Larger room, larger bathroom, including spacious shower stall. - Clean. Wish to thank Ms Virginia, the housekeeping staff, who to me was the star of the show. On our first morning, I made a special request for doorknobs, door handles, light switches to be sterilized. Virginia came in and did so. I was very pleased by her service, cheerful attitude, and pleasant manners. Ms Virginia made us feel like we were royal visitors. - Bed was comfortable. - Corridor has nice décor. - As everyone has mentioned, beautiful courtyard. - Separate entrance to our wing. - A special thank you to receptionist Mr Bashar who greeted us each time he saw us. Cons: - Ms Elana, the manager of the hotel restaurant, this is for you: Getting breakfast at the Sergei Palace can be a real problem. You either get your food – if you have breakfast on the HOTEL’S TERMS. Or you get PART of your food. Or you get a scolding. Either way, breakfast at the Sergei Palace restaurant was not a pleasant experience. [If you care for the details, here you go: As a couple, you go to the restaurant, and they serve you a tray of food which consists of 8 little bowls of food, such as a small bowl of cheese, a small bowl of hummus, etc. I understand you can have refills. You also get your choice of eggs. Then depending on who is serving you, you may be offered a dessert (pancakes or croissants) or not. The tray with 8 little bowls is for the couple TO SHARE. However, if as a couple you have breakfast separately (for example, if one is an early riser), then you will either get scolded for not coming together because the tray is meant FOR SHARING. So then you, as the guest, apologize profusely. After all, you are on vacation and you cannot get up in the morning at the same time as your spouse. So you become an inconvenience to the restaurant staff So they tell you that to resolve this, the first person will get HALF a tray (ie 4 little bowls) and the second person will later get the other HALF (4 other bowls). But when I (the second person) came down for breakfast, my “half” tray never arrived.] - We later learned that the restaurant is managed separately from the hotel. So our star rating of 3 stars is combined from 4 stars for the hotel experience, and 2 stars for the restaurant experience. Thank you. - Receptionists were not able to answer this simple question, “Are there any restaurants open today?” It was our 3rd Sabbath in Jerusalem, and we wanted to expl

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Explore Guest Reviews of Hotels in Jerusalem

Searching for hotels near Darna Moroccan Restaurant? Compare room rates and reviews to find your ideal stay.
Harmony Hotel - an Atlas Boutique Hotel
4.3/563 Reviews
West Jerusalem
The best hotel I have ever visit in Jerusalem. Perfect location 10 mintus walting to each place, amazing stuff , very patient and very helpfull for everything we needed. great breakfast , at the room we found sweets and fruits for my birthday, water and espresso coffee machine , there is also underground parking . Will definataly come back Thank you
Leonardo Boutique Jerusalem
4.1/543 Reviews
West Jerusalem
A bit disappointed of the hotel, picture looks super nice but in real it’s not like that at all.. room are very dark and super noisy receptionist not very friendly or welcoming, breakfast is fine but on the basement, you don’t really want to stay at the restaurant.. Plus they put tones of conditioner and body lotion but zero shampoo and shower gel. Last thing, zero consideration on sustainability or ecological question (towel or amenities)
Jerusalem Hostel
3.6/552 Reviews
West Jerusalem
Hello, the Hostal team is very nice, cooperative and understanding. we just slept there, it was ok , if you are annoyed with noise , ask to have a bck room that is not headed to the main street. the location is wonderful. close to many places. i have loved it , i will definately come back again. we were 5 people , family.
Arthur Hotel - an Atlas Boutique Hotel
4.6/577 Reviews
West Jerusalem
This time I came to Israel the most satisfied is this hotel, very retro and boutique, in the pedestrian street, the night is very lively, there is everything to eat and club. It is a 1.5 km walk from attractions such as the Wailing Wall of the Ancient City. The hotel has its own underground parking lot, free parking, navigation can choose harmonic hotel. Room facilities are new, with capsule coffee maker, bathtub, dedicated ironing room, and happy hour.
Brown Jlm Mamilla, a Member of Brown Hotels
4.1/557 Reviews
West Jerusalem
We checked in to this hotel hoping it was everything their write and pictures indicated. We were not disappointed. Completely renovated rooms, in room safe and a very nice bathroom with shower stall. It is in a perfect location to walk to the Western Wall in 10 minutes. Right around the corner is Ben Yehuda St where a lot of activity happens. You can take the train from Ben Gurion Airport to Central Station Jerusalem for 18 nis and hop on the tram for 4 nis on Jaffa at and get of at the stop called City Hall There is a roof top pool to relax around. Staff are extremely friendly and helpful. I highly recommend it and would stay again.
Jerusalem Inn by Smart Hotels
3.6/514 Reviews
West Jerusalem
There is no parking lot but the location is particularly good. Near the pedestrian street, it is also very close to the old town. There are two or three tram stops, and you can walk. The boss is a grandfather, and the person is very nice. The breakfast category is also quite rich, and there are hot foods that Chinese people can eat. If you want to store your luggage and talk to your boss, you can do it.

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Jerusalem Travel Guide

Looking for hotels in Jerusalem? Trip.com is a great place to start. Book hotels in Jerusalem via the Trip.com website or app, it's easy and hassle-free. While traveling to Israel, Jerusalem is one of the most popular destinations. Located in Israel, Jerusalem is a well-known and vibrant city.

Jerusalem does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Jerusalem. There are buses to surrounding cities available every day.

There are 187 hotels in Jerusalem on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in Jerusalem, there are likely good options at a nightly budget of just 153 USD. There are 8 five-star hotels in Jerusalem at an average price of 437 USD per night. There are 13 four-star hotels in Jerusalem at an average price of 155 USD per night. There are 6 three-star hotels in Jerusalem at an average price of 119 USD per night. There are 1 two-star hotels in Jerusalem at an average price of 97 USD per night. As a popular tourist city, Jerusalem has many renowned chain hotels. Those who favor Ramada can choose a hotel under its name. In Jerusalem, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. A popular hotel in Jerusalem, Mamilla Hotel - the Leading Hotels of the World is also one of the highest rated. If you're still unsure, Trip.com recommends Hillel 11.

In the city center of Jerusalem, you'll have easy access to Kidron Valley, Herod's Gate, Israel Museum. For short trips in Jerusalem, Genesis Land, Battir, St. Saviour Parish Church are all good options. The most famous attractions locally are Damascus Gate, Old City, The Jewish Quarter. With a developed commercial area, visitors can head to Yafo Street, Ben Yehuda Street,Jerusalem, Mamilla Mall for a great shopping experience.

Average Temperature

• January to March: 11.72°C during the day, 8.62°C at night

• April to June: 22.44°C during the day, 17.72°C at night

• July to September: 26.44°C during the day, 21.59°C at night

• October to December: 17.49°C during the day, 14.12°C at night

Average seasonal Rainfall

• Spring: 114.73 cm

• Summer: 9.23 cm

• Autumn: 0.1 cm

• Winter: 60.63 cm

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