Anonymous User
February 4, 2023
There is no exaggeration in the description: I booked a tatami room, turned on the air conditioner for two hours and had to wear a down jacket in the room. After calling the waiter for maintenance and debugging, I waited in the house for two hours, and the temperature was no different from that outside. After asking to change rooms, the waiter strongly refused, saying that at most an electric blanket would be given, saying that all other rooms were fully booked. After contacting Ctrip customer service to communicate, I agreed to change the room. As a result, it was changed to a business dilapidated house. The ten-centimeter thick wooden boards at the head of the bed were all cracked and might fall and hurt people at any time. Because I don't want to toss around late at night with the child, I have no choice but to hide on the other side of the bed and barely survive the night. It is really recommended that the homestay can put themselves in the place to solve the real appeal problem instead of deceiving tourists to fill up the room, and then deliberately change it to a dilapidated room. I hope your hotel can repair the facilities.
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