No. 97 Jalan Bestari 1/5, Johor Bahru, Johor, 81300, MalaysiaView Hotel Details
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1 night
Euro+ Hotel Johor Bahru Guest Reviews
3.4/5
104 Reviews
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Verified reviews
Location3.8
Amenities3.3
Service3.6
Cleanliness3.1
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All reviews(104)
Positive reviews(89)
Reviews with photos/video(59)
Average cleanliness(11)
Awesome stay(8)
Great service(6)
Great location(5)
Negative reviews(15)
vivienne xue ling
Superior Queen Room With No Window
Checked in Jun 2024
Couples
8 Reviews
1.7/5
Posted on Jun 20, 2024
The cleanliness is TERRIBLE. There was a baby roach crawling the moment we enter the room after check in!! The floor is filthy too! God knows how many of it is present in the room! We didn't dare to explore.
And the hotel refused a refund. Yes refund, not cancellation but refund. How on earth can any one sleep in peace after spotting a roach the moment they enter the room. We IMMEDIATELY checkout and rebook another hotel at a premium price (this time round we READ the review carefully ESPECIALLY on the cleanliness). You can have a tiny room but you CANNOT have a dirty room with roach greeting your customer the moment they enter the room.
Our mistake for not reading reviews and did a last min booking .
The security of the hotel is terrible as well, apparently there isn't any receptionist after night hours and you can just key in a code to unlock the door to let yourself in ( this code is known by whoever that had stayed there previously)
Does not recommend anyone to stay due to how dirty it is.
Guest User
Superior Junior Family Room with No Window
Checked in May 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
This hotel is near to amenities and easy to locate.
Convenient and cozy
Recommended to book!
Thikkaaaaa
Superior Queen Room With No Window
Checked in Nov 2024
Couples
45 Reviews
5.0/5
Outstanding
Posted on Nov 9, 2024
The facility is expected for the price, easy access to location and cleaning services are always there. Staff and counter are very nice
Anonymous User
Deluxe Twin Room
Checked in Sep 2024
Couples
3 Reviews
4.0/5
Very Good
Posted on Oct 14, 2024
Hairdryer is not working but we managed to request for a new hairdryer. Toilet lighting quite dimmed. But overall location is good.
Azizah Mazlan
Superior Queen Room With No Window
Checked in Sep 2024
Other
1 Reviews
1.5/5
Posted on Sep 30, 2024
I tried to pay using my card and the hotel told me they only accept cash, if that is the case then they should have made it clear on Trip.com but I only knew about their terms and conditions when I arrived. I am definitely disappointed and very frustrated with both the app and hotel, the receptionist said if I did not have cash I should cancel my booking but when I try to do so on the app they did not refund me back my money which is very infuriating. I tried going back to the hotel and asking them why they rejected my request for a refund but the receptionist look at me clueless and seem to not even show a sense of helpfulness, which made me feel more upset the least she could do was pretend to be helpful and not sit there like you are forced to be doing your job. The receptionist just said “it’s not under us but the system” then why bother advertising your hotel at Trip.com if you are not sure how the procedure for a refund will work? I would give this hotel a thumbs down for the lack of effort I see, not being able to pay in cash is one thing but keeping my money after saying you only accept cash is beyond ridiculous to me.
Anonymous User
Superior Queen Room With No Window
Checked in Jul 2024
Couples
2 Reviews
4.0/5
Very Good
Posted on Aug 23, 2024
good very
Rebecca Violet
Superior Junior Family Room with No Window
Checked in Jan 2024
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Jan 23, 2024
Location is good.. we can request drinking water bottles, when we back to hotel, also we requested for towel.
Many eatery shops around this area, traffic flows very smooth. Recommended to stay at this hotel.
Lobby is very beautiful.
Guest User
Superior Twin Room With No Window
Checked in Aug 2024
Family
2 Reviews
3.5/5
Posted on Aug 28, 2024
Good location and affordable prices in a center part of town near to malls.
ChuaEileen
Superior Junior Family Room with No Window
Checked in Aug 2024
Couples
1 Reviews
2.5/5
Posted on Aug 4, 2024
Very old & don’t feel very clean. Need renovation. Definitely won’t come back.
Zatiey Aziz
Deluxe Twin Room
Checked in Dec 2023
Couples
58 Reviews
4.0/5
Very Good
Posted on Dec 3, 2023
Good. The room not so big but okay for one night stay in jb. Walking distance to convinient store
LA JOHN
Superior Queen Room With No Window
Checked in May 2024
Business travelers
2 Reviews
2.2/5
Posted on Jul 13, 2024
First time. But no next time
The room smelled, the lighting was not bright enough, quite dark.
The counter service staff girl is friendly.
William
Superior Twin Room With No Window
Checked in Sep 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on Sep 28, 2024
Slightly small room size but easy to find food around the area
Anonymous User
Superior Twin Room With No Window
Checked in Nov 2023
Couples
3 Reviews
3.2/5
Posted on Nov 28, 2023
Room that was assigned to us was dirty upon entering, hair, wrappers on the the floors. Requested for a change of room. Overall the room looks dirty due to the flooring design. Experience was very meh, will not come back
Khai Joo
Superior Queen Room With No Window
Checked in Jun 2024
Travel with friends
34 Reviews
3.0/5
Posted on Jun 30, 2024
Great location with many food stall around but room is small.
Frankie Tan
Superior Queen Room With No Window
Checked in Jan 2024
Couples
1 Reviews
3.7/5
Posted on Jan 23, 2024
2nd time staying in this hotel. For the service n friendliness of staff I will give à thumbs up...but the facilities can be improved. Shower head is half defective n toilet door alignment is out.