Guest User
November 7, 2023
we were given a room that was on a dirt track up a hill, with no view or any sunlight reaching the room at any point in the day. we paid £140 to upgrade our room to a pool view. the reception staff were really kind and helpful, and the barman charles was very sweet and friendly too. the guests however, were not as friendly. i went with my partner (same sex couple) and recieved dirty looks, comments, stares, and laughter when we walked into the hotel restaurant, this made us feel quite unsafe/uneasy. we also had a large colony of ants right outside our door, which then started coming inside through a light switch after a cleaner sprayed bug spray outside. the food in the hotel isnt great either, there wasnt much of a variety and was mostly cold. unless you get the food as they bring it out, dont expect a warm meal. not much sweet options for dessert either. slightly unrelated, we lost our room key somewhere in the hotel, then when they gave us a replacement key, it didnt work, so we had to sleep with our room unlocked all night until they could call a locksmith the next day? thought that was weird the surrounding area is nice but we didnt feel comfortable spending much time in the hotel due to a number of reasons! overall, if youre a same sex couple, i wouldnt bother staying in this hotel