Galavilla Boutique Hotel & Spa

Galavilla Boutique Hotel & Spa Reviews

Galavilla Boutique Hotel & Spa

Agalawatta Estate, Moragolla, Thalathuoya, Kandy, Sri LankaView Hotel Details
Galavilla Boutique Hotel & Spa
Galavilla Boutique Hotel & SpaGalavilla Boutique Hotel & SpaGalavilla Boutique Hotel & Spa
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Galavilla Boutique Hotel & Spa Guest Reviews

4.6/5
Great
40 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(40)
Positive reviews(38)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Checked in May 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on May 21, 2024
Best experience with the groups ever .... beautiful place and surrounding, kind and helpful people, delicious food, heartfull atmosphere during whole my stay - almost 1 month. Ayurvedic treatment was swell very successful for everybody who has ordered it. Oft I heard the sentence "I feel like newborn". I am happy that we have found another term next year and we will make tradition to be Wellcome in this paradise every year.
David P
Checked in Apr 2024
Friends
5.0/5
Outstanding
Posted on Apr 16, 2024
Location (views and silence), cleanliness, willingness and smiling attitude of the staff. The staff is able to arrange or recommend a trip, exchange money or wash your clothes. The pool, massage and yoga room with an incredible view of the surrounding mountains is a bonus that pampers you.
Response from Property: Dear David, We sincerely appreciate you taking the time to share your experience of your recent stay with us! Your feedback is truly invaluable to us, and it brings us immense joy to learn that you had a delightful time. Knowing that our dedicated staff played a significant role in enhancing your comfort during your stay brings us great satisfaction. We are committed to providing exceptional service to all our guests, and your positive feedback serves as a testament to our efforts. Rest assured, we will continue to strive for excellence in ensuring every aspect of your stay is memorable and enjoyable. We eagerly anticipate the opportunity to welcome you back for another rejuvenating experience in the near future. Please do not hesitate to reach out if there is anything we can do to make your next stay even more extraordinary. Best Wishes, Anton Romesh
PavlinaZak
Checked in Apr 2024
Friends
5.0/5
Outstanding
Posted on Apr 11, 2024
Wonderful hotel with extremely attentive, smiling, kind and friendly people. Starting with the reception, through therapists, drivers, bar, cooks, house keepers, gardeners, builders... This beautiful hotel is in the heart of jungle in the mountains with a beautiful view of the hills, where you can watch the sunrise and sunset from the terrace and yet not far from the famous city Kandy. Very beautiful, clean and comfortable place with many lovely details which is pleasure to look at. Everything is possible here :) Excellent food, spacious rooms and beautiful gardens. Kind hotel management and owners. You can also communicate in Czech here :) Thank you all from my heart for making my stay very special. Pavlína Ž.= Ruby - Nona
Response from Property: Dear Pavlína, Thank you sincerely for your heartfelt review! We're absolutely thrilled to hear about your wonderful experience at Galavilla. Providing attentive and friendly service to all our guests is a source of great pride for our team, so it's incredibly gratifying to learn that you felt so welcomed and cared for during your stay. We're delighted that you found our location amidst the jungle mountains to be beautiful, coupled with the breathtaking views it offers. Ensuring clean and comfortable rooms, serving delicious food, and incorporating charming details throughout the property are all part of our commitment to creating memorable experiences for our guests. Your kind words about our staff and our dedicated management and owners mean to us. We genuinely appreciate your feedback and hope to have the pleasure of welcoming you back for another unforgettable stay soon. Best Wishes, Anton Romesh
Ivana S
Checked in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 27, 2024
This place heals your soul and body. I very recommend to spend here some days in time of your traveling (more = better) and feel the atmosphere of deep calm, nature, hospitality, beautiful care, ayurveda treatment or at least massage, delicious meal, yoga, swimming in the pool, comfortable rooms, kind staff. We were suprised, we did not want to move to any other place from that paradise. Must visit.
Response from Property: We extend our heartfelt gratitude for sharing your delightful experience with us! Your words fill us with joy to know that your stay was rejuvenating and etched in your memory. Our team dedicates itself to crafting a serene and inviting ambiance, and it brings us immense happiness that it provided solace for your mind and body. Your kind praises of our accommodations and staff are deeply appreciated. It was truly our pleasure to have you as our guest, and we would be honored to welcome you back anytime. Thank you for choosing Galavilla Boutique Hotel & Spa and for taking the time to provide us with your valuable feedback. We eagerly await the opportunity to pamper you again in the future.
Yolandanica
Checked in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 9, 2024
Beautiful location in the hills. Great breakfast. Lovely dinners. Super service from Roshin and his team! The room was large with a beautiful large balcony. The most sensational bathroom with large window the length of the bath. Minibar and kettle in room. Incessant building noise (they advised us 24 hours before our arrival!) throughout our 10 day stay. Eventually made good with a room discount upon departure. We did many outings to escape the noise. And the pool was quieter. Nonetheless a beautiful hotel, but the tranquility we should have had wasn't there! I'm sure it will be wonderful when finished.
Response from Property: Dear Yolanda, Thank you for sharing your thoughts about your recent visit to our hotel. We're thrilled to learn that you found the location, service, and amenities enjoyable. Nevertheless, we deeply regret the inconvenience caused by the construction noise that affected your peace and quiet. Your understanding means a lot to us, and we sincerely apologize for any disruption. I will personally convey your appreciation to Roshan and the entire team for their dedicated service. We are committed to enhancing our guests' overall experience, and your valuable feedback serves as a source of motivation. We look forward to the opportunity of welcoming you back for a more serene stay in the future. Best Regards, Anton Romesh
Mike C
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 26, 2024
Great location, amazing views, great hotel, great staff especially Anton who was very helpful and went beyond his duties. Currently, Hotel is undergoing some construction/renovation, noise level acceptable. Definitely coming back soon
Response from Property: Dear Eric, Ayubowan (Wishing you a long Life) and Greetings from Galavila Boutique Hotel & Spa! We sincerely appreciate your choice of Galavilla Boutique Hotel & Spa for your stay, and we are delighted by your positive feedback on our service and facilities. Your kind words serve as a tremendous source of inspiration for our team, motivating them to continually enhance our services and ensure that our guests leave with unforgettable experiences. I will convey your sentiments to the entire team, who will undoubtedly be thrilled to learn that their efforts contributed to making your stay memorable. Thank you once again for your compliments and recommendations. We eagerly anticipate your return to Galavilla Boutique Hotel & Spa. Best Regards, Anton Romesh.
Guest User
Checked in Feb 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
Beautiful place, in the middle of nature, everything is set up with eye for details. I received such a warm welcome, people were perfectly friendly and attentive. The food is also delicious and big portions, for good prices. Nice trip through the mountains from Kandy by tuk tuk. Lovely place for a getaway, would recommend!
Guest User
Checked in Oct 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Oct 12, 2023
Great nice hotel & Spa, Great Ayurvedic spa facility, Ayurvedic Treatment was very good. Everything was nice. The much better really best Manu for lunch, I would surely choose it again next time I visited Galavilla Hotel & Spa. Great location, Great service & Service team. All services value for the money. Very comfortable. I Would definitely recommend. Thank you for All.
Guest User
Checked in Feb 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2023
High up in the hills outside Kandy we found this garden paradise and a very warm welcome. Personalised service from dear Situ at reception, Jackard of housekeeping, Roshan in the restaurant and Pradeep, sales (and all else) manager made us feel very much at home. The garden alone in this property merits the attention of every garden lover and is a continuous labour of love with hidden surprises around every corner. As for our room, it was extremely spacious and the wide wrap around balcony provided us with spectacular views of the Knuckles Range. One night was all too short. This small hotel offers pickup from as far as Colombo airport. They really make sure that you feel at home from the moment your plane touches down. We didn't use the outdoor Yoga studio or the Ayurveda spa, but both look beautiful and serene, as did the swimming pool and jaccuzi. This hotel was a truly surprising find and we will be back - only this time for a longer stay. I recorded a video of birdsongs here which is my best one yet of all of Sri Lanka. What a place!
6/16
Guest User
Checked in Aug 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2023
Stay in Galavilla was absolutely perfect, all my wishes were fulfiled thanks to lovely people, working in Galavilla. All the rooms are beautiful and clean with terrace, where you have stunning view of local nature . You can enjoy a delicious cuisine of Sri Lanka, go for a massage there and reliable and always friendly service. I can absolutely recommend Galavilla, the best expirience ever.👍👍👍
Guest User
Checked in Feb 2023
Couples
0 Reviews
5.0/5
Outstanding
Posted on Feb 16, 2023
My girlfriend and I spontaneously decided to treat ourselves to a stop at a great hotel on our round trip. We are really happy that we chose the Galavilla Boutique Hotel. For 3 days and nights we enjoyed ourselves in a super well-kept, fantastically located facility. Pradeep and his team were insanely attentive, read our every wish from our lips, made everything possible and conjured up a super romantic dinner for us on Valentine's Day. Breakfast and dinner were each time very deliciously prepared and lovingly decorated. My girlfriend and I have each chosen a total of 4h different massages, which thanks to the expertise of our great masseuse and the beautiful ambience, were very relaxing. All in all it was an absolute pampering program from A to Z for 3 nights with a great price-performance ratio. Many thanks to the Galavilla team for the wonderful time!
Guest User
Checked in Aug 2023
Other
0 Reviews
3.0/5
Posted on Aug 7, 2023
Food and some staff were good, everything else was mediocre and needs urgent attention. The pool was not cleaned, even though the hotel knew we were arriving. Rooms and suites do not come with a shower only just a bath tub.
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2023
This is an exclusive and wonderful, hidden little paradise in the heart of Kandys' beautiful hill surroundings. Extremely high quality in service, food and hygiene. The staff was just amazing - from the front desk manager, marketing and sales manager to the chef, the restaurant manager and all service members - outstandingly kind - they did not hestitate to go every extra mile to make us happy. The view from the balcony is magnificent. The rooms were all very clean. The furnishings are unique, modern and beautiful. We did not miss anything. It was all just perfect and we can highly recommand to choose this wonderful place.
Response from Property: Dear Arletta & Duncan, Ayubowan and Greetings from Galavila Boutique Hotel & Spa! Thank you for choosing Galavilla Hotel for your Stay and for your really encouraging feedback on our service, facilities, and especially our staff. Reviewers kind words of appreciation have been a great source of inspiration for our team, and these motivate them to serve better, thus ensuring our guests take back memorable experiences. I will be sure to pass on your sentiments to the entire team, who I am sure will be thrilled to hear that their services made your stay a memorable one. Thank you once again for your compliments and recommendations. We look forward to having you back with us at Galavilla Boutique Hotel & Spa. Thank You.
Guest User
Checked in Jul 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2023
To call Galavilla a hotel is doing it a disservice. When Sithmi - the ever smiling, ever helpful, ever efficient lady at the reception told me "This is your home now", she wasn't just saying it. Every person in the team - Romesh at the Front Office, Hearath and Roshan in F&B, and every other person that I came in contact with - went out of his way or her way to make my stay comfortable and enjoyable. To me, Galavilla is a 'sanctuary'. And the benchmark against which I will judge all hotels in future.
Response from Property: Dear Mr. Biswajit, Ayubowan and Greetings from Galavilla Boutique Hotel & Spa! Thank you for choosing Galavilla Hotel for your stay and for your really encouraging feedback on our service, facilities, and especially our staff. Reviewers kind words of appreciation have been a great source of inspiration for our team, and these motivate them to serve better, thus ensuring our guests take back memorable experiences. I will be sure to pass on your sentiments to the entire team, who I am sure will be thrilled to hear that their services made your day out a memorable one. Thank you once again for your compliments and recommendations. We look forward to having you back with us at Galavilla Boutique Hotel & Spa Thank You..
Guest User
Checked in Jun 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2023
I highly recommend Galavilla boutique hotel and spa for everyone who seeks to enjoy peace environment and fascinating scenaries. Further, I highly appreciate the immense hospitality and the service given by all the staff members in the hotel.My special thank goes to Mr.Romesh for organizing everything up to the standard even before our arrival and also thankyou again for treating us with utmost respect. The food was super delicious and I would love to visit your place again with my friends. That was a memorable day and it relaxed my mind a lot.Keep up your standards high as now.Wish you all the best!❤
Response from Property: Dear Ms.Shamani, Ayubowan and Greetings from Galavila Boutique Hotel & Spa! Thank you for choosing Galavilla Hotel for your Day out and for your really encouraging feedback on our service, facilities, and especially our staff. Reviewers kind words of appreciation have been a great source of inspiration for our team, and these motivate them to serve better, thus ensuring our guests take back memorable experiences. I will be sure to pass on your sentiments to the entire team, who I am sure will be thrilled to hear that their services made your day out a memorable one. Thank you once again for your compliments and recommendations. We look forward to having you back with us at Galavilla Boutique Hotel & Spa.