Guest User
August 11, 2023
We spent 3 weeks at Olympic, 3 people in a suite superior on full board. Overall, our stay was excellent. We liked the spa,the massages,the absolutely great room, the double balcony with a beautiful city view and the quality of the amenities. The whole hotel is impeccably clean, modern, while keeping its classic charm. Most of the staff was efficient, friendly and attentive. They all spoke English at various levels and we had no problems communicating. Points of improvement: definitely the restaurant: at lunch and dinner, there's not enough variety and the service at dinner only is a hit and miss: although the opening times are 18-21, if you arrive at 20:30, you are terribly rushed and the staff makes you feel unwelcome. It would also be better to have a water pitcher on the table at all times and not to wait/ask for someone to offer. Second point of improvement: the gym. Completely underequipped and undersized. The quality of the existing equipment is also subpar for such a hotel where guests care about their health. Marginal point of improvement: the TV offering. Very few international channels (mostly Czech, Russian German) and no streaming apps to compensate. Our special thanks to Jiri, whose infinite patience and assistance made our great holiday possible .Then David at the restaurant who was always helpful and friendly as was "Kaneki" 😊(the blond boy at the restaurant). Grateful also to the best doctor, the spa nurses ( Hedvika and Adela) and the entire spa staff (mr. Szabo's massages will be missed). On our next stay, we will only book the treatments and limit our use of the restaurant to breakfast, we will get a gym subscription elsewhere, but will definitely return and recommend the hotel