Arthotel Ana Eden Reviews

A good place to stay for a couple of nights. Decent breakfast.

The hotel is nice, just a short walk from the train station, with an artistic a**osphere.

There is no air conditioner so I couldn't sleep well. The room is clean and breakfast is good.

The staff were ok. The location is great, it is close to the zoo, Biertheimer Allee which is a very nice little park. We made a reservation during the summer, our room had a very small AC, which was not even make the room just 2 or 3 degrees cooler. Very hot, difficult to fall sleep. The minibar was not working, even the water bottle they put in the minibar was hot! Breakfast was very good but still in a warm room, where also flies were flying around. Other than that everything was fine!

The location of the hotel is very good. The hotelgasten new furniture but for the rest nothing has been renovated.

Fantastic service on both English and German, although obviously better in German. Quiet and located in a great area. They were able and willing to accommodate a late arrival although it was not necessary. I struggle to think of anything that could have been different or better, especially for the price. I’m almost disappointed I haven’t tried any other hotels in Karlsruhe, because I will never stay anywhere else when in town. AMERICANS PLEASE NOTE: it is not typical for German buildings to have air conditioning, and I believe this hotel is not an exception. You can limit the amount of heat in your room by closing your black out curtains during the day.

Great value in a good location. Hotel was clean and comfortable, staff were friendly and breakfast was delicious! Thanks for making my stay a wonderful one :)

I checked in an hour ago and nobody is on reception or contactable by phone at all. Reception is only staffed at limited hours and all you have is an email address. You enter a code from an email, in to a key box, to get your room key. Booked a superior double room and have got a prison like single room. Mouldy, filthy and grubby bathroom. Curtains that don’t cover the whole window. Not what I booked at all. Avoid this place at all costs.

Very kind personnel. Cleanliness and good hospitality.

this hotel is very convenient and friendly

Not safe. We had people banging on our room trying to enter at 2am in the morning. Staff did not answer calls to reception. In the morning the response was that their phone number was at the entrance and in the elevator. Very helpful lol. They also said we should have left the room to find help which is an even better Idea when people are trying to get into your room at 2am . Genius! Apart from that the walls are like cardboard and there was a ghetto "party" next door with a few people playing "music" until 5am. Just go somewhere else unless you're interested in sleeping in an apocalypse.

The hotel’s place was good, a fair distance to both city center and to main train station. We didn’t have breakfast so no comment about it. Check-in and check-out was flawless. The staff were very helpful. Only one out of four days, the house cleaning was not good. There is no receptionist at night so don’t forget to check-in early.

Easy check-in, room was clean. Bathroom a bit old perhaps, but generally good standard. Very central and easy to get to, with a short walk from the central station.

Outside the temperature was nice and fresh but in the hotel it was warm, very warm. We didn't have a/c in the room so opened the window but still it was too warm to sleep. We really thought the heating was maybe broken or at least something was not right. We reported it at the reception but the girl acted like we were crazy. And that's why I'm taking the time to write a review because I can forgive everything but not when a receptionist acts like that. For the rest, the room was tiny, the breakfast nothing special. The thing I liked! Was the good organisation with the key the night we arrived, it was in a little lock with a note on it.