Wicker Guesthouse Reviews

Because we arrived at the scenic spot in a hurry, we checked in late. We were given the loft, but they used a window air conditioner. There was a deafening noise every few minutes. It was not possible to close it because the window was for decoration and could not be opened. It was very stuffy. I couldn't stand it until midnight, so I got up and turned it off. I found mosquitoes and asked for a mosquito repellent at the front desk. The answer was that there was no mosquito repellent and I had to buy one myself. I had to carry the box to the loft by myself, and no one served me. In short, the check-in experience was poor and the price was very expensive.

The location was great. The facility needs to be updated. The nightstands were plywood and needed repainting. The room was very compact.

The staff was very friendly helpful and accommodating. The room was clean and the breakfast was very good. Perfect walking distance to food and drinks and entertainment. Will definitely be returning in the future.

What a fabulous place right on Duvall Street! GiGi at the front desk is an absolute gem. Very friendly and helpful. Perfect place to stay in fabulous Key West. The night club next door was loud for a long time on Saturday night but it's Key West! Bring some earplugs. Excellent, high end continental breakfast. This was a destination hotel for us and did not disappoint. Would definitely stay here again.

Our room was up front, with a lot of noise from outside , and everybody could sit right outside our door at all hours of the day and night.

Just completed a two night stay. We had booked an upgraded room category. The room we were assigned was very worn and had not been updated in 40 years. The bathroom was very small and odd shaped so almost unusable. We complained and were moved to another room (different building). This room was recently renovated and very nice. The only issue was a door to an adjoining room. The door was pretty thin and there was about a one inch gap at the bottom above the vinyl flooring so you could hear every noise the guests in the other room made including a baby whose favorite thing to do was cry. They need a more substantial door that seals to help this noise transmission. At checkout we mentioned the room we moved from and were told that the age and condition was part of the charm. My response was it is at least ten years past charming. Avoid room 201 until they get it renovated.

We were given an attic room that you could only stand in the center. One small window and steep attic stairs. No real fire escape.

The room was clean. Staff was friendly. The bed was comfortable. It’s in a great location. On Duval but not noisy. The pool was nice. Breakfast was a basic continental breakfast, but they did have hard boiled eggs. Overall great place for the price.

We were able to remain at our table after breakfast until we were ready to get on with our day. We were not rushed out of the area.

I usually do not write a bad review, giving businesses the benefit of the doubt. But this property was awful. No television service. Called reception twice and I would still be waiting for someone as of the time of our check out. The toilet seat/cover was poop stained brown. Couldn’t even bathe in the tub. The breakfast was not friendly for lactose intolerant people. And when these issues were brought up to the inn, their attitude was, “oh well”. The did have WiFi and it is close to Duval St. 2 stars just for that!! Oh well, never again and if we come back to the area, oh well, bye Felicia!

Great location and friendly staff but the place is outdated and needs renovation. Simple things like the door was very difficult to unlock.

Great value for an oceanfront property Clean and recently renovated Great free breakfast in am Better than most

Very beautiful and charming hotel. A bit worn out but it fits perfectly with the Old town surroundings. Will definitely recommend it

Great location for Duval street bars and restaurants. It's apparent they are trying to maintain the property, but areas are still lacking attention (like the mold in the bathtub and the thin towels). Our room was very noisy. Room 108 is right beside the backyard of a restaurant that dumps boxes of empty bottles into their recycle bin late into the night and again shortly after 7am. The windows appear to be single-paned, and we had a half-inch gap along the top of the entrance door. Just ask for a quieter room.