Best Hotels in Kiryas Joel

I give this hotel 10 out of 5 stars. I loved this hotel! Look no further! We were greeted by a very friendly front desk assistant. The room was Exceptionally clean and updated. Staff is very friendly and professional. Hot breakfast included and it was good! Im very pleased and impressed. It is in a very private area with a fire pit in the back. Will return if I’m in the area.

the stay is enjoyable but some of the female staff is not friendly.

My husband and I stayed here for four nights when we came up for HS graduation. This was the closest hotel to my daughter's and most reviews were good, so took a chance. The lobby and eating areas are attractive and there is a patio with gorgeous flowers. We got a room on the fourth floor, quite a walk from the elevator which was the quiet we asked for. We had a separate bedroom and the kitchen area was well-equipped. The room was showing a little wear and tear (the couch was broken and hard to sit on; a hole in the black-out curtain) but was very clean. I used the computer downstairs to print boarding passes. Wi-fi worked very well! Breakfast was adequate; we ate there three of our four mornings and did just fine. The two staff members we interacted with were polite and pleasant. I am delighted to discover a place we can return to when we visit again.

My son and I were having the worst week possible trying to move him from NY to Florida. Our living arrangements were terrible so I decided to get a hotel. Being disabled I needed special accommodations. When I was researching hotels in the area, I felt that Red Roof Inn was the choice. I was not disappointed. Daniel Fisher answered the phone and assured me that he would do everything in his power to meet my needs, which included arriving early and checking out past the 11 am timeframe. Upon arrival, Mr. Fisher guided me to my room that was the closest to the entrance. The room was a suite, that included two queen beds( extremely comfortable), a desk, and a small dining table. The room was spotless. I also needed some assistance with personal issues which Mr. Fisher, Gerald, and the rest of the amazing staff took care of. Daniel Fisher the general manager and his staff bent over backwards to help my son and I. We applaud and thank you !!

There are supermarkets and Chinese restaurants nearby. gas. Life is very convenient. Chinese restaurants have a general taste. The room facilities are newer and the washing supplies are also very good. American breakfast is not bad. Very nice hotel. Self-driving tour is highly recommended.

DIRTY DIRTY DIRTY (ROOM 116) Every surface looked like it was sprayed and wiped down with MILK. Floors had not been vacuumed. Lingering smell of previous smokers made the room stink bad. Desk had food crumbs dried and crusted stuck to surface. (?) HUMAN FLUID STAIN on bed cover. Pillows looked older than I am. Remote control was groady. Light fixtures where dusty and sticky. Bathroom seemed clean (surprisingly). Flooring is sinking and broken at bathroom entrance. Slept in my winter coat with gloves and socks ON TOP of second sheet. Did NOT sleep under covers, but my coat was warm enough. Didn't want my bare skin to touch any of the bedding. Slept with lights on just in case potential bugs wanted to crawl onto the bed by dark of night. Better to sleep in your car at a Walmart parking lot. Americas Best Value is Americas Grossest Hotel Stay. To management : please shut this place down and rebuild your rooms from top to bottom. REPLY TO OWNER RESPONSE BELOW : When a diseased tree bears rotten fruit, it is of no benefit to seek an alternate fruit from the same tree. Such is the case with your hotel. After reading other reviews the next day, quite a number of hotel guests reacted with the same disgust as I had during my stay. So, what benefit would it have been to ask for an alternate room since the entire facility is ”diseased” when it comes to cleanliness and upkeep. I WILL SEND A COMPLAINT TO THE HEALTH DEPARTMENT SO THEY CAN SEND AN OFFICIAL INVESTIGATOR.

I give this place the highest recommendation of any motel out there today. Truck-friendly property, ample parking for tractor trailers. Clean and comfortable rooms, and the absolute best breakfast you'll find in any motel. Mainly because it is cooked physically by someone, not just microwaved and thrown into a warmer pan. Bacon and sausages were fried not nuked. That's huge to me anyway. I've stayed in many a 4 star motel and hotel that only served microwaved food...this Super 8 in Maybrook, NY goes above and beyond with a great breakfast experience.

What a Stressful and horrible experience! I booked a block of rooms for my wedding guests about 6 MONTHS ahead of time, a brunch room and a shuttle to the venue. about a month before the wedding my guests who had booked rooms months before, called me panicking that they called the hotel to confirm their room and they had been told they didn't have reservations, or that it was incorrect in some way. I called the hotel to find out what the issue was and BOTH women I spoke to were incredibly rude and not helpful. The room issues were fixed, so I asked about the brunch room and shuttle I had booked months before and not only did they have the wrong date and time for the brunch they had given the shuttle to another wedding! I have a contract and email proof of the agreement we had and they obviously couldn't be bothered to take note in their calendar. We had to work things out, which was an unnecessary stress added to my list a month before the wedding. The Brunch room was TINY I was told it would hold 40 people but when we arrived it barely held 20. I wish I had known, we would have gone to a restaurant for brunch instead. THEN to top it all off. I provided a guest goodie bag for EACH of my guests, I not only told them on the phone that it was one per GUEST NOT PER ROOM i also told them when I dropped them off. Then I find out people are checking in and only getting one per room. One of my bridesmaids called TWICE to remind them one per GUEST and they still continued to mess it up! The completely RUINED a HUGE part of my wedding since myself and most of my guest were coming in from out of town. I thought I was dealing with a Manager Cody, but honestly I hope he isn't a manager as he completely dropped the ball on my wedding and added an IMENSE amount of stress that I did not need. I have also told my wedding venue to take them off their recommendation list because of this added stress. I wouldn't wish that on a bride! Wish I could've given Negative 5 stars for this place!

I can not explain how a Hilton property could let my experience be so awful. I booked a room here for 3 nights and paid $796.79 in advance and in full. A few days before my stay I got an email saying that the property was under renovation so I might be inconvenienced by construction noise between 9am and 5pm. I didn't love hearing that but I already paid for the trip and had planned events with friends there, so I went. The first morning I went into the bathroom to wash my face, brush my teeth, use the toilet, etc. but there was no water! I went to the lobby with my toothbrush and asked if there was a restroom with a sink in the lobby I could use. They said sorry, no the water is shut off for the entire hotel until 5 pm. Again... whaaat? So l had to drive to a gas station to use the bathroom. So gross. If only I had booked a nice hotel room somewhere, right? I had an event to go to at 5 pm that evening so I had to go without having had a shower. I did stop at a fast food restaurant to use their sink to brush my teeth again. The folks at the front desk were nice and almost guaranteed that Hilton properties would give me a refund for at least one night. They urged me to call and explain and let Hilton make it right with me. So when I got home I did just that. After a week I received an email stating that my room was paid in full in advance under a ”no refunds” policy. Honestly, I thought the ”no refund” policy was aimed at last minute cancellations, not the room being uninhabitable. Needless to say I am extremely disappointed with Hilton for the awful experience and the awful customer service resolution I was given. Do better Hilton.

We frequent this location to visit family. We are always welcomed by the staff and the facility is always clean and fresh. We have never been disappointed with our stays at this Hilton facility. It always seems like we are going home.