Very clean, rooms ample sized but no frills - not even one piece of art on the walls! I didn’t notice the painted ceiling until it was time to lie down to sleep. Bathroom lacked counter space. The staff at this hotel is amazing!!!! Friendly, attentive, and definitely adequate - from reception to breakfast room to dining room. Breakfast buffet tables were abundant with a couple of extra items that could be ordered from a menu. The wait staff worked diligently to ensure orders were taken and used plates promptly cleared. Our large group (40+) ate dinner in a separate dining room each night where we enjoyed an overwhelming salad bar followed by soup, choice of one of three suggested entrees and dessert. Once again, the service was exemplary. The food was beautifully presented and was certainly beyond mediocre. A short daily walk to the Hannekham lift became less burdensome once we utilized the heated ski lockers available there. There was a ski storage room at the hotel but why haul that stuff every day when your dry boots and skis were just below the lift waiting for you. The hotel is conveniently located to shops, a grocery store, pharmacy, several restaurants and sights in the lovely town of Kitzbuhel. Would definitely stay there again.