Anonymous User
November 25, 2023
To be honest, the experience is really bad. First of all, there is no front desk to check in guests. The check-in message was sent to me through another software, and I was asked to send him a photo of my ID. I personally feel that this approach is very unsafe for me. After all, ID photos can’t be kept at will, right? It was in Malay at first, but I changed it to Chinese because I couldn’t understand Malay. The room I was given did not match the room I booked. I booked a room with two beds, but I was given a room with one bed, and the equipment in the room was very incomplete. The curtains couldn't be closed either. It's not even a bit worse than the Swiss Bel Hotel next door. All in all, the experience is very poor. But it doesn't matter, after all, after staying here once, you won't go back again.
Original TextTranslation provided by Google