Guest User
January 13, 2023
We had bad experience in Hotel Raya's stay last weekend. Room Quality Poor quality rest room doors. unable to close. Hotel neither attempt to change bath towels on a daily basis nor cleaned the room Customer experience Its not pleasant experience for us staying in this hotel. Receptionist ***oj not having communication skill or customer ***agement skill. He sounded very rude towards my wife and i picked up argument. Still ***oj never realized that he was com***ding a wo*** customer. Ultimately, the hotel ***ager never intervened or attempted to resolve issues. Rather it was ignored. Its better to avoid staying in this kind of hotel.