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Newport Hotel Kunshan Guest Reviews
4.6/5
Great
1158 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1158)
Positive reviews(1124)
Reviews with photos/video(153)
Classy environment(91)
Delicious buffet(59)
Friendly front desk staff(44)
Convenient parking(32)
Tasty dinner(31)
Tasty restaurant(23)
Perfect for business trips(18)
Luxurious(11)
Negative reviews(34)
Ian Joseph
Superior Queen Room
Checked in Apr 2023
Couples
21 Reviews
3.5/5
Posted on May 6, 2023
Kunshan is spread over a large area, so it's hard to say whether this hotel is central or not. Nevertheless. it is a relatively short walk to a sizeable shopping centre and not far from other restaurants and shops. Service and breakfast were fine, in accordance with the price, however, we were most disappointed that the pool was not open. I appreciate that many hotel pools have not reopened since the pandemic, but clients should be made aware of this since the outdoor pool was one of our principal reasons for booking this hotel.
Response from Property: Dear valuable guest: Thank you for staying at New Port Hotel Kunshan and giving us good comments. We do apologize for the inconvenience but the outdoor swimming pool opens in summer days. We will provide you with quality service as always and look forward to seeing you again! All the best!
Anonymous User
Family Room
Checked in Jun 2023
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Jun 20, 2023
Great thanks for Andy's recommendations. The family room is suitable for three of us. It's so continent to the customers' company. Breakfast is also great!
Response from Property: Dear guest,hello. Thank you for sharing your stay experience with us for your valuable time. We are committed to providing a comfortable stay environment and warm and thoughtful service for every guest. Once again, we appreciate your recognition of our service and sincerely look forward to your next visit to Kunshan and still choosing our hotel. Wishing you a good mood every day!!
Roniehs
Superior Queen Room
Checked in Oct 2022
Solo travelers
4 Reviews
4.0/5
Very Good
Posted on Oct 12, 2022
Breakfast was decent. Price is also reasonable. Only downside is that the sheets smells like damp cloth. Need to have some air fresheners for the bed sheets and pillow. The hotel is not hard to locate just a little be far from the malls and train station. Overall my stay was pleasant and comfortable.
Response from Property: Dear guest, thank you for choosing to stay at Kunshan Newport Hotel. Adhering to the thoughtful and enthusiastic service guidelines, we strive to provide every guest who stays in the hotel with a perfect feeling of being at home. I am very sorry that your experience during this stay was not particularly perfect. The progress and development of the hotel is inseparable from the suggestions and feedback of the guests! At the same time, we also hope that you can still choose our hotel for your next visit. Finally, I would like to offer sincere blessings from Hong Kong people. I wish you and your family good health and all the best!
Hirokaya
Superior Queen Room
Checked in Oct 2022
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2022
good.
Qianqian77qianlai
Superior Queen Room
Checked in Mar 2023
Business travelers
2 Reviews
1.0/5
Posted on Mar 26, 2023
This hotel is extremely dilapidated, please don’t stay here, if you order takeaway, this hotel will charge 15% of the fee, the TVs I see are all from 2000, if there are photos, you can see for yourself. I went looking at the decoration written in 2018, you can see for yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Kunshan Newport Hotel! The temperature is suitable during your stay, and the air conditioner can be turned off. The takeaway is just a reminder and you are not charged. We have a classical and elegant decoration style, not shabby as you said, we uphold the principle of providing every guest with considerate and warm service, and look forward to your next visit to Kunshan and still choose our hotel. I would like to offer sincere blessings from Hong Kong people, and wish you and your family good health and all the best!
Wuyedeyanhui
Superior Queen Room
Checked in Mar 2023
Family
94 Reviews
4.5/5
Great
Posted on Mar 5, 2023
The location of this hotel is average. It is next to the road, the surrounding environment is messy and noisy, and the sound insulation of the hotel is not good, and I happen to live in a room close to the road, and the sound of heavy traffic can be heard at night, which affects my rest.
The good thing is that the buffet in this hotel is good, and it only costs ¥88 for one guest at night, but the overall taste and ingredients are not bad, which is very worthy of this price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Kunshan Newport Hotel. The spring is warm and the flowers are blooming, and the city is bustling with traffic. We have rooms with different orientations to meet different occupancy needs. Next time you check in, you can ask the staff for your needs~~ Your sincere feedback and suggestions are the driving force for our progress and development , I look forward to your choosing Kunshan Newport Hotel again. I wish you and your family good health and all the best!
Guest User
Checked in Jul 2022
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2022
Reservation service is good, environment is good, breakfast is good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Kunshan New Harbor Hotel! It is a great honor for you to have such a high evaluation and affirmation of the hotel. We will continue to work hard to provide every guest with a perfect stay experience, and we look forward to your next visit to Kunshan to choose our hotel. I would like to offer my sincere wishes from the people of Hong Kong. I wish you and your family good health and all the best!
Guest User
Superior Twin Room
Checked in Jun 2021
Other
8 Reviews
5.0/5
Outstanding
Posted on Jun 15, 2021
The service is very good, the experience is also good, very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Kunshan Xingangwan Hotel and sharing your stay experience. The hotel is located at the intersection of Bailu North Road and Xiaolin Road, the main road in the north of Kunshan City, about 3 kilometers from the city center. A large shopping mall, Jiufang City, which integrates shopping, dining and entertainment, is open 1 km away from the hotel, providing more choices for hotel guests. I look forward to welcoming you again in the near future. Finally, I would like to offer my sincere wishes and wish you a smooth work and a happy life!
Guest User
Superior Queen Room
Checked in Jun 2022
Other
6 Reviews
5.0/5
Outstanding
Posted on Jun 30, 2022
Good environment, comfortable ~
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Kunshan New Harbor Hotel! It is a great honor for you to have such a high evaluation and affirmation of the hotel. We will continue to work hard to provide every guest with a perfect stay experience, and we look forward to your next visit to Kunshan to choose our hotel. I would like to offer my sincere wishes from the people of Hong Kong. I wish you and your family good health and all the best!