Hotels near British Library, Hyderabad

As a frequent traveler, choosing a hotel is very important to me. I rarely comment, but I have to comment on this hotel: First of all, when booking the hotel, I asked for a quiet room, but after I checked in, I found that my room was facing the intercity railway and running until 12 o'clock, the room was very noisy. After calling the front desk, they asked for a room change, they said it would take 20 minutes, but I waited 20 minutes and they still didn't arrive. When I called again and asked for a replacement immediately, they could make a resolution in three minutes, proving that they didn’t really care what the customer felt. Secondly, after arriving in the new room, the lamp in the room was bad, and I waited again for 30 minutes to change the lamp. Finally, when ordering, order a vegetarian dish, the first time the waiter forgot to order, after the second order urged them three times, after waiting for an hour and a half, the vegetarian dish finally came up, but I have already finished eating. The hotel staff said that I was sorry that I could exempt the order, but I didn't ask for the order, I just needed to return the dish. The next morning, the chef waited for me in the restaurant and said that I was very sorry and sent a small gift. I am very grateful for this, but it still means that the hotel's dining service is very slow, which seriously affects the time of the guests. Hope the hotel can make improvements!

The overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela. The rooms were big, and the service was top-notch right from the entrance all the way to the room. Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.

The hotel fetched, and the place was clean, although it was old with plaintiffs, and they had a comfortable hand, and the food was delicious, and the tea was delicious.

Excellent hotel experience from start to finish. The service was outstanding, the rooms were very clean and well maintained, and the overall atmosphere was welcoming and comfortable. Everything exceeded expectations — highly recommended and would happily return anytime.

nice and clean room.................................................................

Toilet bowl had mosquitoes. Bed was not properly made . Room cards were deactivated when we returned from our shopping n we had to go all the way down to get it fixed. When asked why this happened , they said we were out for too long n too far from hotel. . Supposed to b a luxury business hotel but there were kids running ***** the corridor past midnight. Food at the Chill restaurant was good. We had mutton biryani there. Expected more from a 5 star hotel.

I loved the fact that I was greeted with a smile and an amazing check in and check out service. The only issue was that the breakfast service did not give me a 5 star feeling with people running around and inadequate places to sit. Stood there for 30 mins to find a seat and everyone was running everywhere. Inspite of paying for the breakfast I did not go the remaining nights. Apart from this everything was amazing and perfect

Had a great stay at Vivanta Hotel. The staffs are courteous, helpful and hospitable. The rooms are clean and neat, able to sleep comfortably. The buffet breakfast was good, a lot of choices of indian and western food.

Check in was good, fast & efficient Room was clean but room refrigerator was not even cold , can’t even have a cold drink Bottle water was given which is good Breakfast was 80% indian food probably catering for local or indian guests not international guests so had mainly toast , fruits & eggs Service staff tends to forget your orders hence need to be repeated or told a couple of times Could have improved on it Reception staff were helpful

Enjoyed the stay, facility good, room items was missing and have to request for items , Online booking , confirmation we have to submit and request for breakfast , and receptionist have to get approval from manager every time ,