Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Sep 5, 2026|Superior , 1 Bed Queen , With Washing Machine
YueshisiwensisiThe hotel's location is truly unbeatable. There's an art gallery and a shopping mall right downstairs, and all major landmarks are within walking distance. Dining options are plentiful; you can open a map app to check ratings and make reservations. We booked a room with laundry facilities, but the room itself was incredibly small. Once luggage was in, there was barely any space to move around, which would be quite inconvenient if you're traveling with children. I'd definitely recommend booking a larger room, especially since there's also a shared laundry room on each floor. One thing I'd like to complain about is that this hotel seems to be a popular spot for influencers, as it's always crowded, even outside of holidays. There's an outdoor hot tub that's quite popular online, requiring a reservation to enter. However, this pool is on the same floor as the check-in area, and the terrace is connected with no barriers. This means that while you're posing in your swimwear, the long line of people checking in have a full view of you, almost like they're observing you through a glass. Plus, non-guests can also access that terrace to take photos. For introverted people, this can be quite awkward. So, if you're coming here primarily for photos, you might not even need to stay at the hotel; booking a table at their restaurant or having a drink at their lobby bar would suffice.
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Price per night from:US$195
Posted on Sep 9, 2026|Studio Twin
Guest UserThis hotel truly exceeded my expectations! The room had a small kitchenette and was much more spacious than typical Japanese chain hotels, making for a very comfortable stay. The lobby has a charming red-brick retro style that really captures the essence of Yokohama, and the staff were incredibly friendly.
The biggest bonus was the location. It's incredibly close to the cruise terminal, just a 5-minute walk away, which is incredibly convenient if you're taking a cruise from Yokohama. Overall, I was very satisfied with everything from the room and service to the location. I would definitely want to stay here again next time I take a cruise. Highly recommended!
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Price per night from:US$68
Posted on Aug 27, 2026|Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】
Guest UserThe hotel's location is absolutely fantastic, situated right in Yokohama's bustling Queen's Square. The check-in desk is on the second floor, and downstairs there's direct access to Minatomirai Station. I booked a high-floor bay view room on the 21st floor, and the views are incredible, overlooking Minatomirai Bay. There's an amusement park right below, and the night view is stunning. The room itself is spacious enough, with comfortable bedding and ample space. The toiletries are a local brand, and the bathroom features a separate wet and dry area. The hotel is about a 10-15 minute walk from the Red Brick Warehouse and close to several other attractions. They also offer a shuttle bus service to Haneda Airport, running approximately every 40 minutes, and if you miss it, public transport is also very convenient.
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Price per night from:US$124
Posted on Aug 26, 2026|Standard Queen Room, Premium floor
Hakodate*First off, let's talk about cleanliness. It was quite dusty, with dust on various surfaces, lamp shades, and even some unknown white liquid on the sofa. Overall, it looked clean at first glance, but wasn't very hygienic. Seeing large patches of dust on the lamp shade with the lights on at night was quite annoying.
Secondly, the location is excellent. It's about a 10-minute walk to Yokohama Station, and there's a subway station nearby. Mark Is is also just a 10-minute walk away.
As for service, I didn't experience much as it was mostly self-service. For check-out, you just drop the room key into a box on the 1st or 9th floor. I'd planned to have breakfast, but I never managed to wake up in time. What's worth mentioning is that the key drop-off box clearly states you can return the key between 7 AM and 11 AM, but the lady who checked me in insisted I check out by 10 AM, which was quite unreasonable.
Finally, the facilities were a letdown. Seriously, for such a large hotel, couldn't they provide better shampoo and a hairdryer? The hairdryer was incredibly bad, and so was the shampoo. I stayed at a hotel in Nagoya that was not as highly rated as this one, but it had Refa hairdryers that left my hair smooth after washing and drying. The hairdryer here felt like it was on par with Toyoko Inn's.
The view, however, was quite beautiful.
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Price per night from:US$105
Posted on Feb 26, 2026|Moderate Double Room, Nightlife View, Non-Smoking (Moderate Double)
Anonymous UserIf you’re looking for a hotel near K-Arena, this one is absolutely worth considering.
The location is excellent, situated in a business district with plenty of restaurants available during the daytime. There’s a 7-Eleven on the first floor, which is very convenient, although it closes at 11:00 PM. After around 9:00 PM, it can be a bit difficult to find late-night food nearby. However, the vending machines offer options like takoyaki and pork teriyaki rice, which are helpful for a quick late-night meal.
The room is spacious enough for two people and offers a great view. The bathroom is large and separated from the toilet, which makes it more comfortable to use.
Amenities are available at the lobby for guests to pick up, and they provide everything you might need—cleansing oil, face wash, cotton buds, conditioner, shaving cream, shaving kits, and more. Pajamas are also provided in the room, and they are very comfortable.
One of the highlights is the onsen located on the lobby floor, open until 1:00 AM. It’s perfect for relaxing after a long day of meetings or events.
There is also a laundry area with washing and drying machines at a very affordable price. However, the dryer may not fully dry clothes even after 90 minutes, so keep that in mind.
The lobby area is suitable for working late into the night. Wi-Fi is strong, and complimentary coffee and hot tea are available 24/7.
The TV is excellent—Sharp 4K with good sound quality—perfect for watching your own Netflix content.
Overall, a great stay, especially for business travelers or anyone attending events at K-Arena.
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Price per night from:US$95
Posted on Aug 16, 2026|Premium Twin Room with city view
XixifusidahuziFor my Yokohama trip, I chose the InterContinental Yokohama Grand, and the overall experience was absolutely stunning – easily the most satisfying hotel of my Kanto trip. It offered a high-end stay with a perfect blend of city views, quality service, and an unbeatable location, making it ideal for an in-depth exploration of Yokohama, enjoying the nightscapes, and a relaxing getaway.
The hotel's location is truly unparalleled. It's right next to Yokohama Port, the iconic Ferris wheel, the Red Brick Warehouse, and shopping districts. Step outside, and you're on a seaside promenade, perfect for walks, photos, and enjoying the night view. World Porters shopping mall and various restaurants and cafes are within walking distance, and there's a convenience store downstairs, so you'll never have to worry about food or shopping. Transportation is also very convenient; it's close to the station and has a direct airport bus, making travel and departures completely hassle-free.
The biggest bonus was definitely the unbeatable floor-to-ceiling harbor view. While Japanese hotels are generally on the smaller side, the InterContinental's rooms are spacious and airy, with an elegant and tidy layout. During the day, natural light is abundant, offering expansive views of the clear harbor sky. At sunset, the gentle glow is incredibly therapeutic. As night falls, Yokohama Port lights up brilliantly, and the Ferris wheel's spectacular lights create a magical ambiance. You can enjoy a front-row view of the nightscape right from your bed, and the atmosphere is simply immersive.
The overall hardware reflects the quality of an established five-star hotel. The decor is elegant and luxurious, and maintenance is impeccable, showing no signs of age. The bedding in the room was soft and comfortable, and the soundproofing was excellent, ensuring a very quiet night's sleep. The bathroom had a separate wet and dry area, and the toiletries were high-quality and thoughtfully detailed, making for a very comfortable stay.
Service was consistently excellent throughout. The front desk efficiently handled check-in with professionalism, and the staff were polite, gentle, and responsive. Luggage storage and room service were meticulous, making the entire experience feel secure and dignified. The hotel's public areas are clean and grand, perfect for strolling, taking photos, or simply relaxing.
The only minor drawback is that since the hotel has been open for a while, some of the facilities have a more traditional style, not the trendy minimalist look. However, the overall maintenance is superb, and it doesn't detract from the living experience.
Overall, the InterContinental Yokohama Grand is a benchmark hotel that's a must-stay when visiting Yokohama. With its unbeatable views, killer location, and reliably high-quality service, it's highly recommended for couples, families, or independent travelers. I'll definitely choose this place again on my next trip to Yokohama.
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Price per night from:US$130
Posted on Mar 9, 2026|Moderate Single Room - Non-Smoking
Anonymous UserThe front desk service was excellent. The bed was so soft and comfortable, I slept really well. The room and bathroom were both spacious and very clean. The view was great. There's a shopping mall right downstairs, making it super convenient for eating and shopping. Plus, it's just a 3-minute walk from Shin-Yokohama Station.
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Price per night from:US$56
Posted on Jul 10, 2026
Guest User
I've always wanted to try a capsule hotel, and I finally got to yesterday! It's about a 7-8 minute walk from Yokohama Station, with a Veloce cafe right next door. It's also super close to drugstores and shopping malls. The front desk staff was very nice.
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Price per night from:US$17
Posted on Jan 18, 2026
M550205****
This is a standard Japanese business hotel, small but has everything you need. However, I couldn't connect to the internet in my room 😡, I'm not sure if it was just my room but the signal was really bad. I didn't experience any of the other negative issues mentioned in other reviews though; the front desk staff were polite, the room was clean, and all the amenities were there. Plus, the price was quite cheap. I'd still recommend it if you're visiting Yokohama, as it's right in Chinatown.
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Price per night from:US$57
Posted on Sep 1, 2024
Jiateng
Since it was my first time making a reservation, I had some trouble getting into the room, but they responded quickly so there was no problem. The accommodation fee was cheap, so I was able to spend more money on sightseeing. There were convenience stores, restaurants, and parking lots nearby, so it was comfortable.
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Price per night from:US$47