Hotels near Encounters UFO Experience, Myrtle Beach

This was my little guys first spring break and first vacation and that’s to all the amenities offered at this hotel I’m the BEST MOMMY EVER! The pool area was everything and more! The game room was a nice time to waste time and have fun while it was raining. The views from the lobby during breakfast was beautiful and well as the balcony view from our room on the 19th floor and impeccable! Over all 10/10 . The only hiccup to mention was the Wi-Fi not working so well.

Fire alarm went off around 230am. The intercom was saying evacuate. My family took stairs to evacuate but It was a false alarm, scared my 7 year old so bad because he thought it was a fire because we had a bad house fire in the past. I could not get back to sleep. No apologies at checkout

The temperature controlled two rooms which was very uncomfortable and inconvenient. The unit made very loud noises at 2:00 am and would not shut off. I had to turn the power off at the source to turn the unit off to allow me to sleep in peace. The following morning went to the manager and was told he couldn’t switch my room because the hotel was sold out. That same afternoon I contacted the manager again to advise the unit was making the LOUD noise again and the room was very cold. This time he changed the room. In the new room experienced the same issue. I unit controlled both rooms making my room temperature 63 which was very uncomfortable, I had to tumors on the oven to warm the room to a comfortable temperature. This trip was very stressful and the manager didn’t try to accommodate until I threatened to call corporate. Poor customer service and bad heating/cooling set up. This needs to be fixed because everyone was complaining about the temperature in their rooms. I won’t return here again.

It was good stay, the building was smaller than the two next to it but the pool size was bigger than them. Grande beach picked bigger pool than more people while the other resorts picked more people with smaller pool.

I was pleasantly surprised at how beautiful this 3 bd 2 bath condo was. Maintenance and housekeeping were very responsive when we needed new batteries for the smoke detector and a trash pickup. I took away one star because I felt like the shower floor wasn’t cleaned to my satisfaction and there wasn’t anywhere to place soap and shampoo inside the shower. Overall it was a very pleasant experience.

today my id was expired and I had already booked my room for next night. my boyfriend was kicked out of my room with less than an hours notice and locked out of room, with not even all of our belongings while I was at work!!! no one at this hotel had the decency to inform me of their decision that they wouldn't except my expired ID and I needed to leave ASAP. and I had to get my refund from 3rd party sales Trips.com which said this booking would not be offering any refunds!! still waiting to hear back from them on refund!I will never go back there and would never recommend them to anyone after the rude people I had to deal with today!!!

My check in person was nice and helpful but the other lady on other side of desk was really loud and kept yelling the same thing over and over made it hard to hear anything. The things she was yelling were not appropriate. Rest of the staff I come across during stay were exceptional. Room needed some work not fully cleaned. One of my members said it felt like something was crawling onbthem and biting them in the bed. Under night stand and parts of floor was dirty, hair clogged in drain .Light switch in bathroom was broken. But location is great. Amenities were great.

Wonderful hotel, beautiful rooms and a good location, within walking distance of the beach, everything went great! There are all amenities, towels, a refrigerator and a microwave, the TV can connect to Netflix and YouTube, which was good news for us! The hotel is clean and comfortable

Thanks for a great experience, we on the ocean, I know I heard people complain about it being wet in the elevator but they had workers cleaning every sec, and see people with wet feet just dragging it back.. thanks for the great customer service, I’ll book again next year 😎 front desk 😎 security 😎 cleaners 😎 everyone ☺️ thanks yall

The first room I booked was an oceanfront king. When I arrived I was placed in a small room on the 2nd floor by the pool. It smelled like it was just bombed for roaches. The bathroom was the size of a walk in closet with the shower directly behind the door. I was starting to get discouraged about this trip at first but I went up front to ask for another room higher up. The guy at the front desk was very understanding and moved me to the 7th floor with a room with 2 beds. The elevator there made me pray for my life every time I used it but once I reached my room I was highly satisfied with the change. The room was twice the size of the original king room I booked. Bathroom was still kinda small but cleaner. The view was amazing compared to looking at everyone in the pool and the room didnt smell of raid. This place could use some updates and definitely has potential.