Guest User
October 20, 2023
Let’s talk about it first~
Service: full marks. The service attitude is very good and there are emergency measures.
Environment: Satisfactory, unique style.
What’s next~
Hygiene: There are dead corners, dirty carpets and cracks in the floor tiles (maybe because the hotel has been used for too long).
Facilities: Really poor. I stayed for two nights in total. I initially booked a standard room (it was very noisy because it was close to the road). When I got to the room, I contacted the staff to change rooms. I was told that the standard rooms were all close to the road, so I decided not to change rooms (I told myself that it might be less noisy at night if there were fewer cars). La). The result was that I was too naive. It was no exaggeration to say that I felt like I was sleeping on the road. I didn't fall asleep all night, and my whole body was in a state of emotional explosion at any time. The next day I decided to add a quilt and change to a double bed room (on a business trip with colleagues). The room I changed to for the first time was also very noisy (the noise from the restaurant equipment was said to be better after 12 midnight). At this time, I couldn't help but think. It was time to change hotels. The customer service staff contacted the front desk staff and suggested that it would be better to change to a room in another area. When we communicated with the front desk, the front office supervisor upgraded our room type for free. The service attitude was quite warm, but the air conditioner in the room we changed to was noisy. (Auto mode) are very loud, so I turned off the air conditioner and slept tightly with the quilt for a night (the noise in the room was negligible compared to the previous one).
Others: There was exquisite afternoon tea on the first day of stay, which is a bit hard to describe. I remember that there was fruit when I made the reservation (points will be deducted for redemption), but I don’t know if it was the same one I received (see picture).
All in all, not very pleasant.
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