Tanneneck

We stayed at this hotel for one night so as to be near our hiking destination the next morning. We made arrangements for late arrival which the staff made easy. However, when we arrived we found that there was no soap or shampoo in the shower and when we phoned about it the staff were rude about it and explained that they were not a two or three star hotel so could not afford to provide these in the shower. That is inconsistent with other hotels we have stayed at that charge 100 euros a night, no matter the star level. The bathrooms in both of our rooms were in need of updating and renovation. The shower head in our bathroom no longer stayed in position msking it frustrating to have a shower. The bathroom in my daughter's room still had dog hair in it from a previous guest. The bedrooms were in better shape but the curtain in ours was not large enough to cover all of the window. On the positive side, being out in the country it was quiet at night and the breakfast variety and quality was similar to the other hotels we stayed in this trip. At checkout the staff were apologetic about our issues but reiterated they "we are not a two or three star hotel" excuse. They did reduce the cost by the amount of the local tax, about 5 euros per room, as a goodwill gesture, but we would be unlikely to stay there again.

Very welcoming staff

Friendly staff

Very friendly

Nice place to stop over with family