Rossio Apartments

Great location and comfortable room. It was great to have a fridge and table and the room was pretty spacious as well as light and airy. The shower was good and the room was cleaned daily. Communication about check in was very good and someone met us within a few minutes of arrival. She was delightful . There are heaps of great restaurants close by and transport options are huge. There is heaps to do in the area and it’s close to everything. It was a little louder than ideal on the Friday night but nothing outrageous and the location is fabulous. The other nights were no issues at all. I had read about the nearby peep show and was a little concerned but it presented no issues. It wasn’t open that much and was really low key. I felt safe and secure. I would definitely stay here again.

Had a great experience here. Location is fantastic, and the apartment and service were very good. Only thing that concerned us was noise from the dance club downstairs but with white noise in the room it didn’t bother us. Thanks!

I was met at the property at the appointed time. Rossio Apartments a very convenient and clean. Housekeeping was very helpful. The TV went haywire the first night. Management called IT for resolution, but there is a major problem. Everything else was great.

We only stayed one night but it was very convenient to the main sights of Lisbon and for trams, buses, metro. Although we had to go to the sister hotel for checking in and to leave our luggage while we enjoyed a few extra hours in Lisbon, the sister hotel is an easy 5 minute walk and the staff there were extremely helpful.

I’ve not really known how to describe the “vacation/break” at Rossio Apartments. FANTASTIC location, literally a stones throw from Rossio square. Local amenities within a few steps, even a pharmacy (which was very handy for when my inhaler burst!). Facilities within the room were pretty good, EXCEPTIONALLY clean, our cleaners were AMAZING, fresh linens/towels daily. And the beds were as crisp as hospital beds. Not enough bed linen provided and our “heated air conditioner”, just made the room colder. We had to raid the poor cleaners cub-bard, for an extra blanket. We were unfortunate enough, to have been placed in the room “above” the “peep show”. And I have to say, I wish we had ignored all other reviews, and just booked the Rossio hotel instead.. The only night we had any proper sleep, was Sunday 5th, the night before we flew. We ended up missing parts of our trip; because we were being kept awake until around 2am by the noise downstairs. We had booked here, having read the music stops around 10pm, (reasonable, it’s a city afterall). having landed in Lisbon around 9pm, we had been provided with a “complimentary” transfer, that we then had to pay €35 euros for, when we arrived at the “sister hotel”, to check in. Local Ubers cost around €8-10 euros, so felt a bit ripped off to say the least. However, it was worth it for the “history of Lisbon” lesson, our lovely taxi driver gave us. I don’t mind paying double for a service, but triple/quadrupole. Just a bit frustrating.. The receptionist at the sister hotel, “Isabel”, was a DELIGHT, super helpful, really lovely and really wish we had just booked the hotel instead. We arrived at the apartments, that are just located at the right of the archway. The entrance is poorly lit and two girls carrying suitcases, past drunken men outside a peep show. Didn’t really feel very “safe”. We headed out for food and got back, past midnight, the music was continuous until about 1.30am the Thursday night (into Friday) 3rd, (my birthday), and I spent the first few hours of my birthday, PRAYING that they would close up; so that I could just get to sleep. We ended up waking up late on my birthday, and I had to miss our Belem tower from the trip as we just didn’t have enough time to cover it. That Friday night, was HORRENDOUS, bare in mind it was my birthday so we only got back late ourselves. Men stood outside catcalling/ drunk/ no real presence of any security/any lighting. It was EXTREMELY, intimidating. We felt SO on edge walking into the building/through the street to get to our apartment. And although inside the building feels quite safe, it wouldn’t take much to kick the door through/ climb up the ledges. And when you have that much alcohol and “live sex show”, fuelled men around, it can be a VERY, daunting & intimidating experience. I don’t know why we were placed in the room directly above? Because we’re two young women? we wouldn’t mind trying to stay above a “peep show?”.

Wonderful local spot that was clean and comfortable, close to all central Lisbon attractions. Well worth the money.

We would have loved to have stayed here, but 10 days before our trip our booking was arbitrarily cancelled by this outfit.! The reason they gave was that my credit card was declined, despite having made the booking over 6 months ago. I had already checked to ensure that everything was in order, including checking that my credit card was saved (it was). I phoned them direct asking why they had cancelled my booking...and was told that they were over-booked ? and that we were the unfortunates in this instance, and that there was nothing that they could or would do. I suspect that prices have risen and that they did not want to honour the booking. Even *********** would not help.....be very aware that you may suffer the same fate. I'm now having to re-book at a vastly increased price elsewhere.

We didn’t receive any correspondence from the owner so arrived late on a Saturday evening to the dark alley by a Peep show! It was very intimidating. There were so many door bells outside the apartment but none marked Rossio. Thankfully the white one worked and we spoke to a lady who said we should come for the keys at a sister hotel ten minutes away! It was quite frustrating. I ran there leaving my family and luggage by the door. Apparently Natalie should have contacted us but she never did. They never asked to see our passports or anything. I collected the keys and paid more money then ran back. The windows kept the peep show noise out but typically the AC wasn’t working so it was ridiculously hot and stuffy even in April. The shower drain is blocked so the tray overflows when more than one person showers. The lobby stinks of blocked drains so obviously it’s a universal issue. The maid comes around 6pm just when you are getting ready to go out for dinner so that’s a shame. However the location right on Rossio square is superb. Santa just a lift is just around the corner and the commercial plaza just ten minutes flat walk. The peep show didn’t annoy us since we arrived late on Saturday and it was closed on Sunday and Monday night but there were some dodgy characters hanging around and my 10 year daughter was most alarmed.