Guest User
August 27, 2021
The service attitude is too bad. It’s not the first time I have checked in. I booked a light luxury double room on Ctrip, and then asked to change the room. The result was not informed because I wanted to book a cheaper room on Ctrip at the front desk. Either change the standard room, the experience is very bad, and in the future, you must confirm whether the room of his house is the room type shown in the picture or tell Ctrip whether to confirm with the hotel whether the customer's request is true? Terrible
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