Not even worth the 1 star, the photos of the hotel online are NOT what you get, and are very misleading! *For context We stayed for 7 nights all inclusive* We arrived at 1 ish in the morning after travelling for 10 hours, first impressions were not good at all, outside was dirty and we was so embarrassed when they called our names on the transfer bus to get off. The lobby constists of broken flooring and genuinely didn’t have a nice feel to it. Checkin was smooth, we was drawn a map and sent on our way. Trying to find our room in the pitch black was hard with no lights up anywhere. It was dangerous all up hill, multiple sets of steps, with no lights We then found our room and we was horrified when we walked in!! Nothing like the photos, felt dirty, and had a ‘stunning’ view of the tennis court that you can’t use… The facilities in the room were awful, my partner couldn’t even stand in the shower properly, dirty old toaster and microwave, dirty pans, plugs sockets not attached to the wall properly! The water switches when it wants to be hot and cold, so you either burn or you freeze in the shower! Everything was shut, we couldn’t even get a bottle of water, so we had to go find a local shop at 2am to get a drink! The following day we were hoping that in the daylight it wouldn’t be that bad, again how wrong was we!! It was worse, broken tiles all on our little outdoor area, broken chair, broken airer, and just smelt like sewage the whole time! Food was tragic, despite being all inclusive we ate there once or twice The first full day we tried the ‘snack time’ food, and was given a raw burger and fries in scrunched up tinfoil! It give us both a bad gut for 3 days!! If you are all inclusive you can only drink their local alcohol! My partner was handed a beer to sit on the 1 table and chair outside in a coffee cup, you couldn’t make this up! No outdoor seating at the clubhouse, it’s all indoors The entertainment was rubbish, questionable singers, constant quizes and bingo, literally next to nothing going on in the day We couldn’t get in the pool, mini golf was overgrown & dirty, bags of rubbish everywhere. We didn’t spend 1 full day at this place, and we ended up self catering elsewhere as the food was so bad! What we spent for the holiday, we ended up spending on the holiday as we just couldn’t sit and stay there, or eat the food! No one their looked happy to be there both workers & customers. We even played a game how many cockroaches can we spot from the time we get from the lobby to the room, it was just filthy disgusting, not what is advertised online & we couldn’t wait to leave! When it was time to leave we asked the lady at reception if she could help us as we was confused with our transfers, she wasn’t interested told us to ring the number on the email, that we had rung multiple times & was all in Spanish. We checked out as soon as we was up and dressed on the day we was leaving despite having a very late flight as we couldn’t wai