Hitrental Allmend Comfort Apartments

Hitrental Allmend Comfort Apartments Reviews

Hitrental Allmend Comfort Apartments

Zihlmattweg 44, Lucerne, SwitzerlandView Hotel Details
Hitrental Allmend Comfort Apartments
Hitrental Allmend Comfort ApartmentsHitrental Allmend Comfort ApartmentsHitrental Allmend Comfort Apartments
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Hitrental Allmend Comfort Apartments Guest Reviews

4/5
8 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All Reviews(8)
Positive reviews(5)
Negative reviews(3)
larisa
Checked in May 2024
Friends
5.0/5
Outstanding
Posted on May 28, 2024
Nice one bedroom apartment. Has everything you need. Was good for 3 adults. 10 minutes on the bus from the Train Station,
Guest User
Checked in Jun 2023
Other
0 Reviews
1.0/5
Posted on Jun 28, 2023
Very congested rooms , with smelly bathrooms with no drainage of water. The water was literally backflowing from bathroom into room And we had rooms on different floors so we couldnt cook food properly. Dont book ! They are very rude and on the name of service they are ZERO !
Guest User
Checked in Jan 2023
Couples
0 Reviews
2.0/5
Posted on Jan 31, 2023
Run down, dirty, very very basic apartment. Cramped room with 3 beds and a kitchen table. Actually feel dirty being in this place. Images on *********** and trip advisor don't show what it's really like. Actually attempted to book in somewhere else for tonight only there was nothing else available. The instructions to get into the apartment block didn't describe how to get in, we had to ask people going in and out. I would deft not stay here again and it's took the shine off Lucern altogether. We loved Thun and the place we stayed was great, I would think Lucerne would be better if we didn't stay here. Like being a student again.
Response from Property: Hello John Thank you for your honest words and we are sorry that the apartment didnt match your expectiation. We are always trying to get the best experience for our guests. We always sent our Check in instructions by email with picture on how to use the keys on the entrance and the lift. Addtionally, we do have a Customer Care which is always available to help you with any inquieres. Again, we would like to say sorry and hope at one day you will be our guest again and we can proove you that we try everything to gurantee our customers a perfect stay!
Irene
Checked in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 15, 2023
Close to town by bus or train
Guest User
Checked in May 2022
Other
0 Reviews
5.0/5
Outstanding
Posted on May 8, 2022
We were a group of 8 people and stayed here for 5 nights during our recent trip to Switzerland. We had booked two apartments. Whenever we had a doubt, all our queries were promptly addressed to. The codes for obtaining the key were sent to us 2 days before our arrival. When we arrived, the rooms were prepared and very clean. Everything needed for a comfortable stay was there...right from crockery, cutlery, tea/ coffee machine, microwave, dish washing liquid, cooking pans etc. The instructions on garbage disposal (garbage bags were provided), laundry and other instructions were clearly mentioned. The bus stand was a 2 minute walk and a supermarket 1 minute away. Highly recommended to anyone who is looking for a comfortable stay at an affordable price.
Response from Property: Hello Imran Thank you very much for your nice and kind words. We are happy that you had a great time in our apartment. We hope to welcome you again in one of our apartment.
Guest User
Checked in Nov 2023
Other
0 Reviews
3.0/5
Posted on Nov 2, 2023
The accommodation is very well located. 3 minutes walk from the bus station or train station Allmend. Right next to it is the football stadium, the Lucerne Trade Fair and the indoor swimming pool with shopping opportunities in a Migros. There were four of us in an apar**ent, which was totally fine for two nights. is. The apar**ent was clean and had a coffee maker. We didn't cook. Our predecessors ate Asian or Indian food. At the beginning there was still a smell of curry in the air. The check-in went great and flawlessly. The guest card is also included.
Original TextTranslated by Google
Guest User
Checked in Jan 2023
Family
0 Reviews
1.0/5
Posted on Jan 31, 2023
This apar**ent is terrible, it smells and it is very dirty. The pictures on the internet don't match either! We left the same day. Of course there was no refund.
Original TextTranslated by Google
Response from Property: Hello Andreas Thank you for your feedback. Unfortunately, a lot went wrong during your stay and we would like to apologize for that. We react immediately if someone is not satisfied with something. If possible, we always offer an alternative or cleaning. Since it has been some time and we have only recently started working effectively with Tripadvisor, it is relatively difficult to order your booking. However, we would like to let you know that the well-being of our guests is very important to us and we do a lot to make sure everyone is happy. Unfortunately we can't say anything more than we're sorry. We wish you all the best. to ensure you have a great stay.
Guest User
Checked in Nov 2022
Other
0 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2022
Das Apartment ist an einer guten Lage und die Bushaltestelle ist fast vor der Türe. Ich hatte alles was ich brauchte und habe mich wie zu Hause gefühlt. Die Küche ist voll ausgestattet und sogar mit Kaffeemaschine.
Translate