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KL Serviced Residences Managed by HII
4.3/544 Reviews

KL Serviced Residences Managed by HII

Makati Central Business District Makati|0.34km from IL Ponticello Gastrolounge
Good points: - Location - 5 to 10 mins walk to Greenbelt and fair waiting time for Grab drivers to confirm pick-up. Love the GREENS too! The Legazpi active park was just a refreshing sight in the middle of skyscrapers. - Amenities - Complete amenities for the room, bath, and kitchen. Provided are toiletries, bath towels, kitchen utensils, iron, and an ironing board. - Reservations - Jamie Miranda, the reservations associate is the highlight of this stay. She was efficient, she replies within a reasonable timeframe and with complete details. - Health and Safety - Love that there was information all around on Covid protocols, the housekeeping guys were also very cautious and were wearing PPEs every time they come to the room to troubleshoot. For improvement: - Endor*****ts - information transfer from reservations to the front office, or front office to the front office. 1. For ex. in my booking, I asked for twin beds but was given a room with a double bed, they immediately transferred me to another room with twin beds (but since this room was not the original room, some amenities were missing - had to call for these but no worries because they were quick to respond). 2. When I asked for extra person amenities - reservations confirmed this but housekeeping only did the set up for the bed but not the additional amenities. 3. I asked for an airport transfer and arranged for a different time compared to the original time but the earlier Front Office person was not able to endorse this to the next person on duty so they had to ask me to adjust my schedule just so they can accommodate my arrangement. 4. In the website, there were information that was not consistent with what was on site - there were no welcome amenities as stated in the site, the dining area was not open (there was no prior information anywhere that meals are packed and in-room), laundry service was not available. - Bath had flooding concerns and the laundry line was stuck but this was not too much of an inconvenience. Overall, despite the information concerns, I had a pleasant stay. My parents also loved the property and said that they'd book the same for their next business trip.

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Explore Guest Reviews of Hotels in Makati

Searching for hotels near IL Ponticello Gastrolounge? Compare room rates and reviews to find your ideal stay.
Saint Illians Inn
3.3/50 Reviews
I stayed at the hotel for a vacation trip in June 2019. This is my first time I stay here and will return in the future. it is convenient in terms of location, costs,and services it offers. staff is nice and friendly, the coffee shop serve Filipino breakfast which I love. the hotel is very convenient to malls and 15 mins away from the airport(if less traffic). i would surely coming back to this place.
KL Serviced Residences Managed by HII
4.3/544 Reviews
Makati Central Business District
Good points: - Location - 5 to 10 mins walk to Greenbelt and fair waiting time for Grab drivers to confirm pick-up. Love the GREENS too! The Legazpi active park was just a refreshing sight in the middle of skyscrapers. - Amenities - Complete amenities for the room, bath, and kitchen. Provided are toiletries, bath towels, kitchen utensils, iron, and an ironing board. - Reservations - Jamie Miranda, the reservations associate is the highlight of this stay. She was efficient, she replies within a reasonable timeframe and with complete details. - Health and Safety - Love that there was information all around on Covid protocols, the housekeeping guys were also very cautious and were wearing PPEs every time they come to the room to troubleshoot. For improvement: - Endor*****ts - information transfer from reservations to the front office, or front office to the front office. 1. For ex. in my booking, I asked for twin beds but was given a room with a double bed, they immediately transferred me to another room with twin beds (but since this room was not the original room, some amenities were missing - had to call for these but no worries because they were quick to respond). 2. When I asked for extra person amenities - reservations confirmed this but housekeeping only did the set up for the bed but not the additional amenities. 3. I asked for an airport transfer and arranged for a different time compared to the original time but the earlier Front Office person was not able to endorse this to the next person on duty so they had to ask me to adjust my schedule just so they can accommodate my arrangement. 4. In the website, there were information that was not consistent with what was on site - there were no welcome amenities as stated in the site, the dining area was not open (there was no prior information anywhere that meals are packed and in-room), laundry service was not available. - Bath had flooding concerns and the laundry line was stuck but this was not too much of an inconvenience. Overall, despite the information concerns, I had a pleasant stay. My parents also loved the property and said that they'd book the same for their next business trip.
The Victor Hotel
2.8/50 Reviews
Only one free breakfast, great value! Good service attitude, although the hotel is a bit old, but the health is good, and the rooms are particularly large and have windows, this price is difficult to find ...
Gervasia Hotel Makati
3.4/545 Reviews
Makati Central Business District
Beautiful hotel, Spacious room and so safe. It’s a very convenient place walking distance to makati mall. Happy customer. We will keep coming back here.
The Beacon Makati by Cozi Condotels
3.8/511 Reviews
The location is good. There is a waltermart supermarket nearby and convenience stores around the area. It is also at the middle of the NAIA airport and makati CBD which makes it very acccessible and convenient. The room is very spacious. There is also pool, sauna and gym facilities (with additional small charge) and then some basic appliances inside the room. There is also a TV with subscription but no instruction on how to use it (perhaps im not familiar how to operate netflix on a tv) The room is decent, but not as clean as hotels as there were some small cockroaches roaming around. Lastly, a bit puzzled on the check in and checkout process as no info was provided after booking.
Spaces Hotel Makati
3.6/56 Reviews
The front desk and the uncle and the waiters are very good. They will take the initiative to say hello and help with the luggage. But maybe I am not lucky. I live in a female dormitory. When I come in, the table is very messy. The bathroom is full of hair. There are several Chinese girls. I lived in this night to work, and I started to make up in the evening. I got off work very late every day. I was still mad at one or two. Someone had been coughing, and then I slept until noon the next day. If you get up early, it is not good to turn on the lights. In short, rest is not good. If you check in before, you will be charged 200 pesos. Breakfast has not been eaten, I don't know how, there is a Japanese material downstairs, there is a family convenience store across the road, you can pay Alipay, some shopping malls can also.

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