Logis Au Grand Hotel

Booked a one-night stay at Le Grand Hôtel de Mayenne as suggested by Stephen Ambrose Historical Tours in conjunction with SAHT's "Footsteps of Patton" tour in June 2032. The hotel is located in northwestern France and is part of the region of Pays de la Loire, about 30 km northeast of Mont St. Michel. My room was spacious, well-lit, and clean. The bed was comfortably firm, air temperature likewise was comfortable, and the room permitted open windows with screens. Not sure why there were no USB ports, and there was no evidence that the hotelier still supplied hand towels to guests who use the room's bathroom. Both seemed like an odd choice when cutting corners (presumably to save the hotel money). Otherwise, linen and towels were clean and in good supply. The bathroom was well-provisioned, well lit, and included a very nice towel warmer. There's a pretty steep step in order to get into the tub, but there's a well-placed hand-hold that made it safe for me to get in and out of the tub for showering. There's signage encouraging short showers - not a bad idea. The hotel continues to rely on single-use plastics in the room, something we can hope will change over time. All in all, however, I had no complaints about my stay at Le Grand Hôtel de Mayenne.

The hotel is good value for money, the location is great, right next to the river and a few minutes walk into town. The rooms are comfortable and the buffet breakfast is excellent. Unfortunately, I had someone opposite playing very loud music in the middle of the night, I rang the hotel (I hadn't expected anyone to answer) and within seconds the music had stopped. We ate in the restaurant, which is excellent.

It is difficult to imagine how the team at this hotel could have done more to help us when we stayed during a cycling trip. As an example, leaving early in the morning, before the normal breakfast start time, the team prepared a breakfast tray the night before including a mini fridge filled with hams, cheeses yoghurts etc.. Every single member of staff was so nice and supportive. Add to this the well appointed room, the wonderful character and history of the hotel, which all added up to a truly memorable and enjoyable stay.

Room was very clean, bathroom was tired & needed an update but the biggest problem was the road noise. There was no air conditioning in the room (number 9) just a fan provided. There were 2 large windows to open but the road noise was constant and very very noisy all through the night so not able to leave the windows open. This room was on the junction of a busy road. I would not choose this hotel again.

Great hotel to stay at in Normandy