Hotel Seoul

Pillow cases were obviously unwashed with huge blood spot inside folded/tucked inside portion of pillowcase on the also bloodied pillow. Cannot imagine how this happened but it was super gross, disappointing, and very disgusting that is was placed on bed let alone left inside room. Very glad we didn’t see or use pillow as it was not noticed until we placed it from couch where we laid the extra bed pillows back onto bed but that certainly made us very uncertain about overall cleanliness of everything in room and property. Asked at checkout if they would notify or check with housekeepers, hotel said they were sorry but that was all they said

This is my second 1-night stay in this hotel in the last 7 days - both in order to get some sleep after long-haul flights before continuing for the next one. For this purpose the hotel is OK. Simple but clean and having everything one needs for 7-8 hours, including a very convenient check-out time of 1pm, which, to be honest, is something unique, especially in the last years when they are trying to move the check-out time first to 11, then to 10, and I’ve seen even 9am somewhere! So far, so good. The little problem I bumped into at check-out, was that this hotel is also unique with the fact that it doesn’t have either a luggage storage facility, not an organization to store guests’ luggage when they fly out later in the day. After I tried to insist (because I’m 100% sure even 2-star hotels have such places, and this is even rated as 4* in some places), they offered me to leave my bags near the reception, in a dark and completely unsecured place behind some counter. A place everybody could walk in and nobody will see. Go and prove you had a bag with things important to you, if on return you don’t find you stuff there. And having in mind this it not the best part of the city, I couldn’t take the risk, so I had to waste time to go to a special paid luggage storage company. I actually even offered Hotel Seoul money to put my bag in a safe location, but they refused. So the third time, if I have to fly late in the day, I’ll surely look for a hotel with a better service in this aspect, Which is a pity, because this one offers everything one needs for some rest during a long layover. For longer stays I wouldn’t recommend staying there, because the rooms are a bit dark and even a bit cold at night. But for a single night stay it’s great. Including the very good WiFi.