Guest User
January 24, 2023
Overrated and incomprehensible place to understand good recommendations. If I had to mention the good things about the place, they are: - It is well located, at a midpoint of the Miraflores Malecón and the central part of Miraflores (Kennedy Park) - The photos that appear in booking are the real ones, just as they are is the establishment. - The owner is respectful, friendly and cordial. In the same way his little son who is sociable, friendly and respectful. - Common areas such as exterior and interior patios, bathrooms are clean. However, there are several situations for which I would not recommend this place: - The price-service ratio is not adequate. - The owner's wife (the Argentine lady) is quite impolite, without education or manners and does not have good customer service. - Initially, for the first day, they charged me S/31 soles in a 4-person shared mixed room, then they changed me to a 6-person shared mixed room (supposedly because an elderly person who snored a lot was going to enter and that situation was going to hurt me). bother; but in the end it was not the real information but rather that they wanted to free the room). Having requested the extension of stay for a third night in advance, the Argentine lady tells me that she will see if there is availability (if there were not, I would have had to move to another establishment without them foreseeing the damage that they would cause me or holding me responsible**** for its mismanagement); Finally, when checking availability, he tried to charge me 35 soles for the second night and 45 soles for the third night; despite the fact that the room was shared with more people (besides me having a discount as a Genius and by application). She doesn't even bother to listen to my position, she is stubborn and talks to herself. - She is not interested in finding a solution for the guest, she only wants to validate her position even if she is wrong. - Finally, his stress and bad behavior make him make desperate and unusual charges in advance, being on the second day of his stay; Different situation with other guests for whom I was keeping the account until later (as if I were going to escape or I was afraid that I would not pay) - The other people who serve only do their job, without any encouragement or the slightest care for provide good care; except for Mrs. Liliana who is very respectful and kind; and the young man from Limpieza Israel who is also very friendly, helpful and polite. - It is understood the concept that they wish to offer regarding the pet of the accommodation (a dog); He is cute in appearance but I saw on several occasions how he barked incessantly at several guests who entered, he is very noisy and rude. It runs throughout the day (from early hours until late) from end to end of the accommodation, listening to its barking and noises that it makes at any time in the rooms. If they need to rest, by no means will they! - If they have the bad
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