Hôtel Restaurant la Cigogne

We booked last minute this hotel by *********** because driving through the Route of Cretes without a precise schedule. Location is nice in the center of this small town, so it is also easy to find. But when we arrived at about 18 (not in the middle of the night!!), it was closed (!!!), with a paper on the door saying to call a certain number, which we did. Unfortunately the only spoken language was french and we understood with some difficulty that we should take personally our key, after that luckily we could get in because someone was getting out……fantastic. And later (when we had already the key) we even helped a german family to get in by opening the hotel door, because they were having exactly our same problem. Once we could finally take the key of our family room (actually two rooms),it was clean and large enough, although the ceiling at about 2.2 m makes the room as low as a basement. Parking is available. At checkout we learned that on Mondays the restaurant connected with the hotel is closed and therefore the hotel is unattended as well, which is a quite interesting argument (!!!). Overall, very bad impression.

We arrived on a Sunday just as the hotel was closing. We just had time for a drink outside and for the receptionist to book a restaurant for us because the hotel restaurant was closed for both nights of our stay which we had not been informed of. That was the last bit of service we had during our 2 night stay. Our room was tiny and not very clean. The toothmugs were filthy. The overhead light was broken. Parking was in a street behind the hotel in an area where it looked as if a house had been demolished. On the day of departure there was no-one in the breakfast room. There was a basket with bread and a room number. All DIY. No cold water available to take medication. Worse still, there was no-one in reception. We had to phone up and ask someone to come so that we could pay and wait 10 minutes for her to arrive. We met a couple who used to stay here and said it had been a lovely family run hotel but they would never go back. Neither would we. Dreadful.