Hotels near Kōya-ike Hütte in Myoko

I was surprised because there is only wifi near the front desk, but it was good to be able to cut off my smartphone. Due to the deep snow, the truck got addicted to the inn and the return was late.

I stayed at the Route Inn Hotel everywhere, but it was old from what to what. The key to the room was a key hole key that was not auto locked, and there was no outlet to charge the bed, and the alarm clock was also at the desk and was inconvenient. The public bath was narrow and the dressing room was so narrow that it became dense. The salvation was usually clean and clean. It was very good that the next door was a convenience store.

We (family of 5 – kids aged 18, 15 and 11) visited for 5 days just as the ski season opened in December 2023. We were on a Luxury Escapes 5 night/4 day ski lift package. We chose Lotte Arai as we heard it was an excellent place for beginners. Unfortunately our experience was not positive. Luxury Escapes were not transparent at the time of booking that we were right on the cusp of season opening, which would have influenced our booking decision. Weather was not favourable and unfortunately the snow was not sufficient to fully open on 15/12 as planned (not LE or Lotte Arai's fault of course). This coupled with a broken chair lift (which Lotte Arai did not disclose - we only discovered when we arrived) and another chair lift that couldn't run due to lack of staff, meant our ski options (as beginners) were limited to one 350m run. 4 days of limited ski options at top $ was incredibly disappointing and no way reflective of the quality experiences we had with LE previously. We stayed in a lovely room in the Lodge part of Lotte Arai resort. Spacious comfortable room, somewhat tired bathroom. The resort is a hodgepodge of different buildings that connect only on different floors (it seems the property has grown organically over 30+ years with no real thought to full integration). Navigating from the Lodge to breakfast and the onsen took some planning, especially as one part was almost outdoors, in freezing conditions. Meals were at the buffet styled Plate restaurant in Lotte Arai Hotel (a full 700m walk involving a lift ride, outside (albeit undercover) walk and flight of stairs from our room) which was more akin to 3/3.5 star standard. On the plus side the bus transfer to and from Joetsu-Myoko train station was great; we really enjoyed a lovely dinner at the Japanese restaurant Asahi and the outside onsen was lovely. The separately run Myoko Snowsports school is exceptional and the resort's ski hire enterprise rents quality gear. Plus our step count walking around the various buildings was high! Lotte Arai staff were warm and tried to help best they could. But truthfully for a resort claiming to be 5 star, staff were not as polished or proficient, as elsewhere on our Japan trip. Communication in advance to organise meals etc. was difficult - often multiple days' wait for response and sometimes no response at all. We did speak to the Manager on duty on our last day to offer feedback. He was pleasant and listened. He offered a bottle of wine and free access to swimming pool and indoor climbing wall. Luxury Escapes similarly listened to our concerns and offered a $300 voucher for next booking. On a $4.7k booking it felt more symbolic than significant. All in all the most disappointing days of our holiday. We spent A$6k incl. ski gear on a ”special deal” - it was by far the worst value on a 3.5 week holiday trekking around Japan.

Tsubame Highland Lodge is perfectly located for both business and leisure guests in Niigata. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Tsubame Highland Lodge. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, complimentary tea, slippers, towels, air conditioning. Enjoy the hotel's recreational facilities, including ski equipment rentals, hot tub, hot spring bath, skiing, before retiring to your room for a well-deserved rest. Tsubame Highland Lodge is an excellent choice from which to explore Niigata or to simply relax and rejuvenate.

It is about 2km from Naoetsu station and a 30-minute walk. It stands out because it is the tallest building in the area. Located by the river, the embankment is convenient for a walk. The guest rooms are built in a typical business hotel, but the stiff beds are different from other business hotels and route-in. There is a large communal bath, a coin laundry, a restaurant, and a vending machine. Breakfast is a general buffet. If you walk 500 meters, you will find a convenience store and restaurants. You can watch BS broadcasting and WOWOW. The employees were polite.

When you stay at Mont Cervin in Myoko, you'll be next to a golf course, just steps from Myoko Kogen and a 2-minute drive from Akakura Onsen Ski Area. This golf lodge is 18.8 mi (30.2 km) from Togakushi Shrine and 1 mi (1.7 km) from Akakan Ski Area.Enjoy recreation amenities such as outdoor tennis courts or take in the view from a garden. Additional amenities at this lodge include complimentary wireless internet access, ski storage, and a television in a common area. Guests can catch a ride to nearby destinations on the complimentary area shuttle.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The lodge also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 10 guestrooms, featuring kitchens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on a limited basis.

- background The hotel representative did mistake to charge ¥1300 yen less (not fulfill coupon requirement) when I checked in: “another manager officially acknowledged their mistake.” Action: - calling to my room! - posting memo to come to the front desk right away!! - taking about one hour at the front desk to solve the issue even in the evening !!! Question and problem - why not ask me to correct the difference in the checkout? (Seems their awful business rule) - no understanding customer’s time and how to solve issues with the customer (my hourly wage should be more than ¥1300 but even their due to their mistake) Summary and action: Although the representative accepted their mistake (coupon applied-just ¥1300), they spent about 1hour to solve an issue and keep awfully asking me to come the front desk during the stay. Why not ask when I checked out? Definitely it might be related to their unacceptable business system. It seems that the hotel employees are not understanding what the hotel business is and the concept of hospitality especially solving issues of customers Unlike their competitors like APA and Dormy-in, it is such a poor service and not well maintained hotel itself. I am not using anymore my stays chains and not recommend at all. I am also exploring any action to payback my time from their service. In the bottom line, hopefully the Covid-19 will impact on this kind of business to remind not even omotenashi, but just basic hotel customer’s very basic right.

First of all, the employee who received the phone at the time of booking does not say his name. Because it was scheduled to make a reservation for three nights, it was supposed to unify the room for two nights and the room for one night booked by the same palace building so that the room was not moved. We were prepared a completely different rank room at check-in on the first day. And I told the employee that the room was different, but I was told to talk to the front desk tomorrow morning because I was a night policeman. The skiing tools and the cardboard that I sent were also miscellaneously placed on other people's luggage, and I couldn't find it easily. Although it was a customer's luggage, I didn't take over to the night police. I finally had to carry my luggage, and I carried it by myself in a truck (it would be impossible to do with the corona). Finally moved the room. But not the Palace Museum, the fifth floor of the main building. And there is no word of apology. The bath is good, but the cleaning person should go out and replace it, but the drain lid is full of hair. The room after moving is said to be, the fixtures are three places, the interior is broken, the curtains are severe and the stains are large, and the towel hanger is broken and broken The shower in the room has only wet almost cold hot water, hanging futons and sheets with stains. I couldn't get satisfaction that was very good for the price. The meal was good in volume and taste. However, if it was not suitable for one item, and it was left with the couple and put it at the end so that it was easy to get down, it was returned to the oshiki (Japanese ranchon mat) to the person who brought the dessert. It is the first time that the thing placed at the edge of the table was returned to the middle of the bed.Anger I think that if management is difficult, I should put my heart into the education of employees. On the morning of the first night, during the breakfast, the lady and the owner saw a greeting, but it seemed to be whipped to the old body and played a role, and I couldn't say the dissatisfaction that I stayed overnight in a different room. In addition, the front desk staff cannot hit the cash register when buying souvenirs, and cannot try to hit the cash register without inserting the key of the cash register. The end of the day to call a young person and wait for a few minutes. And the younger one who replaced me was apologizing after hitting the register. The front desk or manager who waited for you? I don't say ”I've been waiting for you and I'll respond to the replacement.” When I booked a family bath, I found that the source was long, but it was hot, and the hot water of the bathtub was spilled out until the waist hurts with the washbasin, and it was not good to put it in the shower water. It's terrible, although there is a time limit. If you say that heat, if you were in zabun, you were burning. Absolutely next time, I will make a different inn. Even if there was this inn until next time

The front desk service was very welcoming. The room is large and the environment is good. Breakfast is plentiful. Close to the subway. Easy to travel. Will choose to stay in the future.

The hotel has a panoramic view of the slopes, and everything from hot springs to meals and heated pools, so it is the best hotel to go with your family. There was also a kids area, the mountains were beautiful and it was a hotel that was easy to spend. There is an area in the hotel where you can stay with your pet, so it is a service hotel that is appreciated by families living with your pet. Located on the prefectural border with Niigata, there are also delicious local foods around. It takes some time to move from Kanto or Kansai, but I think you can enjoy the service area on the way.