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Nairobi Serena Hotel

Kenyatta Avenue / Processional Way, Nairobi, Kenya1km from downtownShow on map

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Hotel Reviews



11 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Airport pickup service



Hotel Location

  • Wilson Airport5.5km
  • Jomo Kenyatta International Airport17.2km
  • Nairobi Railway Station3km

Hotel Description

  • Opened: 1975
  • Renovated: 2004
  • Number of Rooms: 183
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees. The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided. Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar. The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available. A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.

Services & Amenities

    • Wi-Fi in designated areasFree
    Transportation Services
    • Airport pickup service
    • Pickup Service(Bus/Train Station)
    • Airport Shuttle Service
    • Shuttle service to nearby landmarks
    Front Desk Services
    • Bellmen
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Concierge service
    • Attraction ticket service
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    • Elevator
    • Designated smoking area
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    Business Services
    • Meeting rooms
    • Business center
    • Fax/copying service
    • Multi-function room
    • Dry cleaning
    Cleaning Services
    • Laundry room
    • Ironing service
    • Laundry service
    • Laundry service (off-site)
    • Outdoor swimming pool
    • Golf course
    • Children's pool
    Public Area
    • Mini shopping mall
    • Lobby seating area
    • Gift shop
    • Garden
    Health & Wellness
    • Gym
    • Hot spring
    • Sauna
    • Spa
    • Massage
    • Beauty salon
    Kid's Facilities
    • Childcare service
    • Kids’ playground

    Need to Know

    Check-in and Check-out Times
    Check-in: from 12:00 to 23:30. Check-out: from 10:00 to 11:00. Please ensure you check in within the designated times.
    Important City Info
    The hotel does not accept children under 18 years of age staying alone.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 12:00 to 23:30
    • Check-out from 10:00 to 11:00
    Children and Extra Beds
    Children are welcome at this hotel.
    Nairobi Serena Hotel Frequently Asked Questions
    How much does it cost to stay at Nairobi Serena Hotel?
    Prices at Nairobi Serena Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Nairobi Serena Hotel?
    The closest airport is Wilson Airport. It is 5.5km from the hotel and approximately a 12minutes journey by taxi.
    What are the check-in and check-out times at Nairobi Serena Hotel?
    The check-in time is from 12:00 to 23:30 and the check-out time is from 10:00 to 11:00.
    Does Nairobi Serena Hotel provide airport transfer services?
    Yes, Nairobi Serena Hotel provides airport transfer services.
    What amenities and services does Nairobi Serena Hotel have?
    Nairobi Serena Hotel has the following amenities and services: Wi-Fi in designated areas, Airport Shuttle Service, Airport pickup service.
    Does Nairobi Serena Hotel have a swimming pool?
    Yes, Nairobi Serena Hotel the hotel has a pool. Pool type: Outdoor swimming pool.
    Does Nairobi Serena Hotel have fitness amenities?
    Yes, Nairobi Serena Hotel has fitness amenities.
    Does Nairobi Serena Hotel provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does Nairobi Serena Hotel have non-smoking rooms?
    Please view the hotel listing for details.
    Does Nairobi Serena Hotel provide breakfast?
    Yes, Nairobi Serena Hotel provides breakfast.
    Does Nairobi Serena Hotel have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at Nairobi Serena Hotel?
    Yes, parking is available at Nairobi Serena Hotel.
    Does Nairobi Serena Hotel have children's amenities?
    Nairobi Serena Hotel has the following children's amenities: Childcare service, Kids’ playground.
    Where is Nairobi Serena Hotel?
    The hotel address is Kenyatta Avenue / Processional Way. The hotel is 1.01 km from the city center.
    Is Nairobi Serena Hotel close to transport stations?
    The closest station is Nairobi Railway Station. It is 3km from the hotel. View On Map
    Is Nairobi Serena Hotel nearby popular attractions?
    Nairobi Serena Hotel is near the following attractions: All Saints Cathedral(Approximately 204m), Nairobi Gallery(Approximately 400m), Pointzero Coffee(Approximately 417m).
    Does Nairobi Serena Hotel have hot springs?
    Yes, there are hot springs.
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