Phoenix Jinghua Hotel

Phoenix Jinghua Hotel Reviews

Phoenix Jinghua Hotel

No.51 Shanxi Road, Nanjing, ChinaView Hotel Details
Phoenix Jinghua Hotel
Phoenix Jinghua HotelPhoenix Jinghua HotelPhoenix Jinghua Hotel
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Phoenix Jinghua Hotel Guest Reviews

4.7/5
Amazing
4130 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(4130)
Positive reviews(4084)
Reviews with photos/video(474)
Friendly front desk staff(253)
Easy to get around(231)
Convenient parking(196)
Delicious breakfast(85)
Perfect for business trips(59)
Great location(58)
Awesome gym(14)
Negative reviews(46)
Guest User
Executive Family Friendly Room
Checked in Dec 2023
Family
8 Reviews
4.5/5
Great
Posted on Jan 1, 2024
The staff is very courteous and helpful. I booked a room with 3 beds for the family. The layout is very interesting and the beds are clean and comfortable. The bathroom is clean too. My minor complaints are that the wifi in my room not working when connected, and the water temperature fluctuate during showering. The breakfast was good too.
Response from Property: Dear guest: Thank you very much for your stay and review. Xiaofengjia has always been one of the hotels loved by many guests, and Xiaofengjia’s rooms have always been a hot-seller! The price-performance ratio is very good compared to surrounding areas! Xiaofeng will definitely improve the problems you have reported in a timely manner. It is Xiaofeng who did not do it carefully enough, which caused unnecessary trouble to you. If you have any questions during your stay, you can call the front desk at any time. We are on standby 24 hours a day to solve your problem. I hope you will have a perfect experience next time you visit. Looking forward to visiting again!
V
Executive Family Friendly Room
Checked in Apr 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Apr 4, 2024
The family room we booked exceeded our expectations regarding comfort and aesthetics. The staff was friendly and incredibly accommodating to our needs during our stay. It
Response from Property: Hello! Thank you for choosing to stay at Jiangsu Phoenix Jinghua Hotel. We are honored to serve you. Xiaofeng has always welcomed many repeat customers with its superior geographical location, good reputation and cost-effectiveness. Xiaofeng is a comfortable and warm hotel. At the same time, we hope to bring a relaxing environment to every guest who comes to stay. Therefore, Xiaofeng insists on high quality in terms of facilities and services. Looking forward to your visit again and five-star praise!
Xander Arthur
Parent-child Themed Room
Checked in Nov 2023
Friends
2 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2023
Wonderful Stay in Nanjing: 5 Stars! This hotel offers comfortable rooms, friendly staff, and a convenient location, making it ideal for any traveler seeking a pleasant and hassle-free experience in Nanjing.
Response from Property: Thank you for your recognition of Xiaofeng. You really gave Xiaofeng a surprise. Thank you for your thoughtful reviews. Continuously improving the quality of the rooms and striving to create a more comfortable stay environment for guests are the driving force and source of Xiaofeng's persistence. Xiaofengjia is located in the center of Nanjing, very close to Hunan Road Shiziqiao Food Street, Phoenix Book City, and Xuanwu Lake Park. It has an excellent location. If you like it, come again!
Neil Eugene
Business Double Room
Checked in Oct 2023
Solo travelers
14 Reviews
3.5/5
Posted on Oct 26, 2023
The location was not so great until I realized there is a Starbucks only three blocks away, which for me made the breakfast unimportant. Why? - because the coffee was so bad. Also, location is OK if you have a car. The flashy exterior was not equalled by the rather pedestrian interior. A wifi problem in my room at about 11 PM was not corrected until 1:00 AM. I appreciate the work that the women did to correct the problem. I was visited by a couple of tiny roaches in my room on the 6th floor which should not be allowed in a high class hotel.
Response from Property: Dear guest: Thank you for choosing Xiaofengjia and your review of Xiaofengjia. Xiaofeng carefully read your comments word for word. Thank you for your feedback and supervision. Each room in Xiaofeng's house has an independent WiFi for the exclusive use of room guests. In addition, Xiaofeng's family regularly arranges for professional cockroach control companies to carry out disinfection work in various areas of the hotel. If you have any questions during your stay, you can contact the front desk staff. Our partners will serve you wholeheartedly 24 hours a day. We hope you can give us another chance to witness our growth. Thank you for your support, Xiaofeng welcomes your visit again and full praise!
Wouter
Guestroom
Checked in Jan 2024
Couples
54 Reviews
4.7/5
Amazing
Posted on Jan 22, 2024
Great option for staying in Nanjing. Nothing special just good.👍
Ms. Lulu A. Gualvez
Guestroom
Checked in Apr 2024
Solo travelers
3 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
Definitely going back at this hotel!
Response from Property: Thank you for your five-star review. Welcome back!
Oldirtywiss
Featured Room (Double bed) (No window)
Checked in Sep 2023
Solo travelers
18 Reviews
5.0/5
Outstanding
Posted on Dec 12, 2023
Helpful staff. Easy stay. No problems 👌🏻
Guest User
Featured Room (Double bed) (No window)
Checked in Jan 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2024
Good experience
Response from Property: Thank you for your thoughtful review. Continuously improving the quality of the rooms and striving to create a more comfortable stay environment for guests are the driving force and source of Xiaofeng's persistence. Xiaofengjia is located in the center of Nanjing, very close to Hunan Road Shiziqiao Food Street, Phoenix Book City, and Xuanwu Lake Park. It has an excellent location. If you like it, come again!
guest_123456
Featured Room (Double bed) (No window)
Checked in Sep 2023
Other
15 Reviews
3.5/5
Posted on Sep 23, 2023
you pay what u get .
tomtang1
Basic Single Room
Checked in Apr 2024
Solo travelers
148 Reviews
4.7/5
Amazing
Posted on May 1, 2024
Phoenix Jinghua Hotel has a very good location. It is close to Yihe Road and Shanxi Road, and there are many buildings from the Republic of China. Phoenix Jinghua Hotel has a very good location. It is close to Yihe Road and Shanxi Road, and there are many buildings from the Republic of China.
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Daochuzhuanyoudexiaohutu
Featured Room (Double bed) (No window)
Checked in Apr 2024
Family
41 Reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
I stayed at this hotel when I returned to Nanjing for work. It is near Hunan Road Pedestrian Street, where there are many places to eat and Xuanwu Lake is also very close. Because it was off-season, the hotel lady also helped to upgrade the room for free~
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Response from Property: Dear: Thank you very much for your praise. The hotel is in a great location. The environment is comfortable and warm. If you come by car, Xiaofengjia also provides free parking service. The hotel is also equipped with a self-service laundry room and a gym for your convenience. Oh! By the way, Xiaofengjia's breakfast buffet also has many varieties. I hope Xiaofengjia will give you a wonderful journey. Looking forward to your visit again!
tomsuper
Featured Room (Double bed) (No window)
Checked in Apr 2024
Solo travelers
70 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
The location of the hotel is good, but the key is the service level, which is worrying. I gave it a good review, but is it really perfect? ​​The hotel should conduct self-examination and self-correction. After all, the industry is so competitive now.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we failed to meet your expectations! If you have any questions during your stay, please contact Xiaofeng in time. Xiaofeng will do her best to serve you. At the same time, Xiaofeng summarizes the feedback from each guest and makes improvements. We will continue to work hard to create a more comfortable living environment and improve the quality of service. We sincerely look forward to your visit again!
Guest User
Basic Single Room
Checked in Apr 2024
Solo travelers
6 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good, very good, very good Satisfied, a rare and comfortable stay. Facilities: Feike hair dryer, slippers and toothbrushes are also very textured, with sticky notes and pens. I like the height of the pillows in this hotel very much. I don't like high pillows, and the low pillow height is just right. Sanitation: Clean, towels and bathrobes are very clean. Environment: Beautiful, not noisy, and the windows are soundproof.
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Response from Property: Dear guests: It is a great honor to serve you. Xiaofeng will continue to work hard to improve the quality and live up to your high expectations. Your every smile and affirmation is the goal of Xiaofeng's efforts. There is a free gym on the first floor of the North Building. It is spacious, bright, clean and comfortable. Be sure to experience it when you have time!
Huifadaideren2
Executive Single Room (North Villa)
Checked in Apr 2024
Couples
20 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel is well-equipped, luxuriously decorated, professionally serviced, clean and tidy. The carpet and refrigerator feel very high-end. The parking lot is especially convenient. The price is relatively favorable among hotels of the same type. It is worth recommending!
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Jiangsu Phoenix Jinghua Hotel. We are honored to serve you. Xiaofeng has always welcomed many repeat customers with its superior geographical location, good reputation and cost-effectiveness. Xiaofeng is a comfortable and warm hotel. At the same time, we hope to bring a relaxing environment to every guest who comes to stay. Therefore, Xiaofeng insists on high quality in terms of facilities and services. Looking forward to your visit again and five-star praise!
Guest User
Business Double Room
Checked in Apr 2024
Business travelers
8 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
Hygiene: Very good The service is very warm, I will stay here again next time I go on a business trip. The transportation here is very convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments. Xiaofeng, which is loved by guests, has always been persistent in bringing guests a cost-effective stay experience, neat and clean rooms, complete facilities and warm service. The hotel has free parking to provide convenience for your travel. There are Hunan Road Shiziqiao Food Street, Wuyue Plaza, etc. near the hotel. Looking forward to your visit again!